Field Service Tech: Windows & Doors Pro

Milgard Manufacturing LLC; Simi Valley (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health & Wellness plan

Dental insurance

Vision insurance

401(k) with company match

Paid Time Off

Job summary

Milgard Windows & Doors, part of MITER Brands, seeks a Field Service Technician in Simi Valley, CA, to diagnose and repair window and door issues in the field. You will troubleshoot service concerns, perform repairs, and communicate clearly with customers on solutions and care.

You will be the primary technician on service calls, documenting visits and adhering to safety protocols while maintaining organized tools and vehicles.

Qualifications

• High school diploma or GED required.
• Experience in window/door service, installation, carpentry, glazing, construction, or related field.
• Strong troubleshooting skills and mechanical aptitude.
• Valid driver’s license with a clean driving record.
• Excellent customer service and communication skills.

Responsibilities

• Diagnose and repair window and door product issues in the field.
• Troubleshoot service concerns and determine root causes (installation, product, or performance-related).
• Perform repairs, adjustments, and part replacements.
• Serve as the primary technician on service calls, ensuring timely and professional resolution.
• Communicate clearly with customers to explain issues, solutions, and product care.
• Accurately document service visits using company systems and mobile tools.
• Follow work orders, schedules, safety protocols, and company standards.
• Maintain clean and organized service vehicles, tools, and work areas.
• Ensure customer homes and job sites are left clean and restored.
• Manage and track parts inventory as needed.
• Develop knowledge of MITER Brands product lines, installation methods, and warranty standards.

Skills

Troubleshooting

Mechanical aptitude

Customer service

Tool proficiency

Communication

Education

High School Diploma or GED

Tools

Hand and Power Tools

Job description

Milgard Windows & Doors, part of MITER Brands, seeks a Field Service Technician in Simi Valley, CA, to diagnose and repair window and door issues in the field. You will troubleshoot service concerns, perform repairs, and communicate clearly with customers on solutions and care.

You will be the primary technician on service calls, documenting visits and adhering to safety protocols while maintaining organized tools and vehicles.