Field Service Tech: Office Equipment Uptime & Support

Visual Edge Technology; Abilene (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Visual Edge IT in Abilene, TX is seeking a Field Service Technician to maintain, troubleshoot, and repair office technology including copiers and printers, delivering exceptional service to clients. A company vehicle is provided to support daily duties.

The ideal candidate has 1+ years in the field, basic networking knowledge, and the ability to lift up to 100 pounds. You will collaborate with sales teams and internal staff to ensure high uptime and customer satisfaction.

Qualifications

• 1+ years of industry experience preferred.
• Mechanical and electrical troubleshooting aptitude.
• Experience servicing office equipment (copiers/printers) preferred.
• Strong customer service and communication skills.
• Knowledge of basic networking and computer systems.
• Valid driver's license and insurability.

Responsibilities

• Maximize equipment uptime by quick, effective repairs.
• Perform preventive maintenance on copiers and printers.
• Diagnose issues using feedback, data, and observations.
• Maintain high customer satisfaction with clear communication.
• Coordinate with clients, sales, and internal staff.
• Complete service documentation including parts usage and meter readings.
• Travel to client sites as needed.

Skills

Field service

Customer service

Networking basics

Troubleshooting

Physical fitness

Tools

Copiers

Printers

Diagnostics

Job description

Visual Edge IT in Abilene, TX is seeking a Field Service Technician to maintain, troubleshoot, and repair office technology including copiers and printers, delivering exceptional service to clients. A company vehicle is provided to support daily duties.

The ideal candidate has 1+ years in the field, basic networking knowledge, and the ability to lift up to 100 pounds. You will collaborate with sales teams and internal staff to ensure high uptime and customer satisfaction.