Field Service Tech Lead: Metrology & Semiconductor Equipment

Nova Ltd.; Hillsboro (OR); On-site; USD 80,000 - 105,000; Full time

Job summary

Nova Ltd. is seeking a Field Service Engineer to provide on-site and remote technical support for multi-disciplinary semiconductor equipment at customer sites. The role emphasizes leading escalations, installations, and continuous collaboration with R&D teams for technology development.

The candidate will generate field reports, train customers on tool usage, and ensure safe, efficient operation while traveling up to 25% to customer sites.

Qualifications

• Bachelor's degree in engineering or equivalent practical experience.
• Experience supporting multi-disciplinary semiconductor manufacturing equipment; metrology tool experience is a strong plus.
• Comfortable performing basic data analysis using Excel or similar tools.
• Ability to interpret technical and operational data and translate it into actionable insights.
• Skilled in building clear, structured narratives around data-driven findings.
• Confident presenting technical data and insights to both internal teams and customers.

Responsibilities

• Provide on-site and remote technical support to Nova customers in accordance with warranty and service agreements.
• Lead complex equipment escalations, acting as the technical owner in front of customers and internal stakeholders.
• Perform installation, commissioning, upgrades, and add-ons for new and existing equipment.
• Maintain accurate and timely service documentation, reports, and logs.
• Deliver regular technical and status reports to customers and Nova management.
• Provide customer training and retraining to ensure effective tool usage and sustained performance.

Skills

Data analysis

Presentation skills

Team collaboration

Education

Bachelor’s degree in engineering or equivalent practical experience

Tools

Excel

GUI software

Metrology tools

Job description

Nova Ltd. is seeking a Field Service Engineer to provide on-site and remote technical support for multi-disciplinary semiconductor equipment at customer sites. The role emphasizes leading escalations, installations, and continuous collaboration with R&D teams for technology development.

The candidate will generate field reports, train customers on tool usage, and ensure safe, efficient operation while traveling up to 25% to customer sites.