Field Service Tech II – Generators

Integra Mission Critical; United States; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Education assistance

Retirement plan

Life and disability insurance

Job summary

Integra Mission Critical is seeking a Generator Service Technician to install, maintain and repair industrial generators in customer environments. You will diagnose issues, perform load tests, and ensure safety standards while delivering exceptional service.

The role requires a strong technical background, effective communication, and the ability to manage multiple service calls, often at outdoor sites. On-call rotations may apply, with growth opportunities in a dynamic data‑center focused team.

Qualifications

• High school diploma or equivalent required; assoc. degree preferred.
• Proven experience as a Generator Service Technician or similar role.
• Knowledge of generator systems, electrical systems, and troubleshooting techniques.
• Proficiency with diagnostic tools and electronic test equipment.
• Strong understanding of electrical codes and safety standards.

Responsibilities

• Perform routine maintenance, installation, and commissioning of generators.
• Diagnose mechanical, electrical, and operational issues and perform repairs.
• Provide excellent customer service by explaining procedures and addressing concerns.
• Conduct inspections and load bank tests to verify performance and efficiency.
• Follow preventive maintenance schedules to reduce breakdowns.
• Maintain service records of work performed and parts used.
• Adhere to safety guidelines while on site and in customer environments.
• Participate in on-call rotation for emergency service calls.

Skills

Problem solving

Electrical troubleshooting

Customer service

Communication skills

Driver's license

Independent work

Education

High school diploma or equivalent

Associate degree in Electrical Engineering or related field (preferred)

Tools

Diagnostic tools

Electronic test equipment

Safety equipment

Job description

Location Houston TX Department DEPTEC The Opportunity In this role you will be responsible for the installation maintenance troubleshooting and repair of industrial generators The ideal candidate will have a strong technical background excellent problem solving skills and a commitment to providing outstanding customer service

What you will do

• Perform routine maintenance installation and commissioning of generators ensuring optimal performance and compliance with safety standards
• Diagnose mechanical electrical and operational issues with generators and perform necessary repairs to restore equipment to full functionality
• Provide exceptional service to customers by answering inquiries explaining service procedures and addressing concerns regarding generator systems
• Conduct thorough inspections and load bank tests to verify system performance electrical output and efficiency
• Follow preventive maintenance schedules to reduce the risk of unexpected breakdowns and prolong equipment life
• Maintain accurate service records including work performed parts used and recommendations for future service or repairs
• Adhere to all company and industry safety guidelines while working on equipment and in customer environments
• Participate in an on call rotation for emergency repairs or service calls outside regular working hours as needed
• Perform other duties as assigned to support operational and organizational objectives
• Works in customer environments job sites outdoor settings and confined spaces as required

Required Qualifications

• High school diploma or equivalent required; associate degree in Electrical Engineering or related field preferred
• Proven experience as a Generator Service Technician or similar role
• In depth knowledge of generator systems electrical systems and troubleshooting techniques
• Proficiency using diagnostic tools and electronic test equipment
• Strong understanding of electrical codes and safety standards
• Ability to work independently and manage multiple service calls efficiently
• Excellent communication and customer service skills
• Valid drivers license and reliable transportation required
• Relevant certifications such as OSHA NFPA or ASE are preferred
• Ability to lift and carry heavy equipment up to 50 lbs
• Ability to work in various environmental conditions including outdoor settings and confined spaces
• Comfortable climbing ladders and working at heights when necessary

How we support you

• Performance driven rewards
• Competitive pay with incentive opportunities that recognize your results and contributions
• Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well being
• Security and peace of mind Life and disability insurance programs that provide protection when it matters most
• Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs
• Time to recharge Generous paid time off to relax travel and maintain a healthy work life balance
• Investing in your growth Education assistance and tuition support to help you build skills and advance your career
• Planning for the future Retirement and savings programs that help you achieve long term financial confidence

Come build with us At Integra were driven by a vision to transform the data center industry We specialize in delivering optimized turnkey solutions that bring together speed quality and reliability helping our clients build and operate the mission critical infrastructure that powers todays digital world Integra is a vertically integrated company owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners What truly sets Integra apart is our people We are a team of problem solvers engineers builders and operators who thrive on tackling complex challenges and delivering results Our culture values collaboration accountability and continuous improvement because in a rapidly evolving digital landscape excellence and adaptability matter Joining Integra means being part of a company that is shaping the future of data center infrastructure If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here

Equal Opportunity Statement

Integra provides equal employment opportunities for all people

No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law

If you are a qualified applicant who requires reasonable accommodation to complete a job application pre employment testing a job interview or to otherwise participate in the hiring process please contact talentacquisitionintegracom