Field Service Lead – Generators

Integra Mission Critical; Houston (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

Life and disability insurance

Flexible benefits

PTO (paid time off)

Education assistance and tuition

Retirement and savings

Job summary

Integra Mission Critical in Houston, TX, seeks a Field Service Lead Generator overseeing field operations for generator systems, merging hands-on work with leadership responsibilities.

You will mentor technicians, schedule field activities, and ensure safety, quality, and customer satisfaction while coordinating with customers and engineering teams.

Qualifications

• 7+ years in generator service or related field, including 2+ years in leadership.
• Strong knowledge of generator systems and electrical/mechanical components.
• Proficient with diagnostic tools, meters, schematics and manuals.
• Valid driver�s license and ability to travel to customer sites.

Responsibilities

• Lead and coordinate installation, commissioning, preventive maintenance and repair across sites.
• Diagnose complex mechanical, electrical and operational issues.
• Conduct inspections and load bank tests to verify performance.
• Mentor and train field technicians.
• Plan and monitor daily field activities for safety and efficiency.
• Collaborate with customers, project managers and engineering teams to resolve issues.
• Maintain service records and recommendations for future maintenance.
• Ensure safety protocols and regulatory compliance.
• Participate in on-call rotations and lead during emergencies.
• Identify opportunities for process equipment and training improvements.

Skills

Generator service

Leadership

Electrical systems

Electrical controls

Mechanical components

Diagnostics tools

Electrical codes

OSHA NFPA standards

Travel to sites

Certifications

Heavy lifting

Education

Electrical engineering / related field degree

Tools

Test equipment

Schematics

Technical manuals

Job description

Location

Houston TX

Department

DEPTEC

The Opportunity

The Field Service Lead Generators oversees field operations for industrial generator systems providing advanced technical expertise managing service teams and ensuring exceptional customer satisfaction This role combines hands on field work with leadership responsibilities including mentoring scheduling and coordinating field technicians to deliver safe reliable and high quality service

What you will do

• Lead and coordinate installation commissioning preventive maintenance and repair of generator systems across multiple customer sites
• Diagnose complex mechanical electrical and operational issues performing advanced troubleshooting and corrective actions
• Conduct inspections and load bank tests to verify system performance electrical output and efficiency
• Serve as the primary technical resource for field technicians providing guidance mentorship and training
• Plan assign and monitor daily field activities to ensure projects are completed safely efficiently and in compliance with company standards
• Collaborate with customers project managers and engineering teams to resolve escalated service issues and ensure customer satisfaction
• Maintain accurate service records including work performed parts used and recommendations for future maintenance
• Ensure strict adherence to safety protocols electrical codes and industry regulations
• Participate in on call rotations and provide leadership during emergency service situations
• Identify opportunities for process equipment and training improvements to enhance team performance and service quality

Required Qualifications

• High school diploma or equivalent required; Associates or Bachelors degree in Electrical Engineering Industrial Technology or related field preferred
• 7 years of experience in generator service or related electricalmechanical field including 2 years in a lead or supervisory role
• Advanced knowledge of generator systems electrical controls and mechanical components
• Proficiency with diagnostic tools meters test equipment schematics and technical manuals
• Strong understanding of electrical codes OSHA NFPA standards and industry best practices
• Valid drivers license and ability to travel to customer sites as required
• Relevant certifications OSHA NFPA ASE or manufacturer specific training preferred
• Ability to lift heavy equipment up to 50 lbs and work in various environments including outdoor industrial and confined spaces

How we support you

We believe your best work happens when you feel supported professionally personally and financially Thats why we offer a range of benefits designed to help you thrive stay healthy and plan for the future Performance driven rewards

• Competitive pay with incentive opportunities that recognize your results and contributions
• Comprehensive healthcare Medical dental and vision coverage that supports you and your familys total well being
• Security and peace of mind Life and disability insurance programs that provide protection when it matters most
• Flexible benefits options A variety of voluntary benefits so you can personalize coverage to fit your needs
• Generous paid time off to relax travel and maintain a healthy work life balance
• Education assistance and tuition support to help you build skills and advance your career
• Retirement and savings programs that help you achieve long term financial confidence

At Integra were driven by a vision to transform the data center industry We specialize in delivering optimized turnkey solutions that bring together speed quality and reliability helping our clients build and operate the mission critical infrastructure that powers todays digital world Integra is a vertically integrated company owning and managing every phase of the process from site selection and design to manufacturing procurement commissioning and warranty This approach allows us to move faster solve challenges more efficiently and deliver exceptional outcomes for our partners What truly sets Integra apart is our people We are a team of problem solvers engineers builders and operators who thrive on tackling complex challenges and delivering results Our culture values collaboration accountability and continuous improvement because in a rapidly evolving digital landscape excellence and adaptability matter Joining Integra means being part of a company that is shaping the future of data center infrastructure If youre passionate about innovation impact and building systems the world depends on youll find the opportunity to grow and make a difference here

Equal Opportunity Statement

Integra provides equal employment opportunities for all people No employee or applicant for employment will be discriminated against because of race creed origin marital status sexual orientation age otherwise qualified disabled or veteran status or any other characteristic protected by law If you are a qualified applicant who requires reasonable accommodation to complete a job application pre employment testing a job interview or to otherwise participate in the hiring process please contact talentacquisitionintegracom