Field Service Tech II - Generators

Integra; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Healthcare coverage

Life and disability insurance

Flexible benefits

Paid time off

Education assistance

Retirement plan

Job summary

Integra is seeking a Generator Service Technician in Houston to install, maintain, troubleshoot and repair industrial generators. You will work on customer sites, ensuring safety and high-quality service, with emphasis on diagnostics and preventive maintenance.

The role requires strong technical skills, the ability to work independently, and a commitment to excellent customer service. On-call rotations and lifting up to 50 lbs are requirements of the job.

Qualifications

• High school diploma or equivalent required; associate degree in electrical engineering or related field preferred.
• Proven generator service technician experience.
• In-depth knowledge of generator and electrical systems and troubleshooting.
• Experience with diagnostic tools and electronic test equipment.
• Ability to lift up to 50 lbs and work in various environments.

Responsibilities

• Perform routine maintenance, installation, and commissioning of generators, ensuring safety compliance.
• Diagnose mechanical, electrical, and operational issues and perform repairs to restore function.
• Provide exceptional service to customers by answering inquiries and explaining procedures.
• Conduct inspections and load bank tests to verify performance and efficiency.
• Follow preventive maintenance schedules to reduce breakdowns and extend equipment life.
• Maintain accurate service records with parts used and future recommendations.
• Adhere to safety guidelines in customer environments and workplaces.
• Participate in on-call rotation for emergency repairs or service calls.
• Support operational objectives with additional duties as assigned.
• Work in customer environments, on-site sites, outdoors, and confined spaces as required.
• May bend, stoop, lift, reach, climb ladders, and work at heights as needed.

Skills

Strong technical background

Problem-solving skills

Customer service excellence

Ability to work independently

Education

High school diploma or equivalent

Associate degree in Electrical Engineering or related field

Tools

Diagnostic tools

Electronic test equipment

Job description

The Opportunity

In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of industrial generators. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing outstanding customer service.

Location: Houston, TX

Department: DEPTEC

The Opportunity

In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of industrial generators. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to providing outstanding customer service.

What you will do?

• Perform routine maintenance, installation, and commissioning of generators, ensuring optimal performance and compliance with safety standards.
• Diagnose mechanical, electrical, and operational issues with generators and perform necessary repairs to restore equipment to full functionality.
• Provide exceptional service to customers by answering inquiries, explaining service procedures, and addressing concerns regarding generator systems.
• Conduct thorough inspections and load bank tests to verify system performance, electrical output, and efficiency.
• Follow preventive maintenance schedules to reduce the risk of unexpected breakdowns and prolong equipment life.
• Maintain accurate service records, including work performed, parts used, and recommendations for future service or repairs.
• Adhere to all company and industry safety guidelines while working on equipment and in customer environments.
• Participate in an on-call rotation for emergency repairs or service calls outside regular working hours, as needed.
• Perform other duties as assigned to support operational and organizational objectives.
• Works in customer environments, job sites, outdoor settings, and confined spaces as required.
• Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning, lifting, climbing ladders, and working at heights.

Required Qualifications

• High school diploma or equivalent required; associate degree in Electrical Engineering or related field preferred.
• Proven experience as a Generator Service Technician or similar role.
• In-depth knowledge of generator systems, electrical systems, and troubleshooting techniques.
• Proficiency using diagnostic tools and electronic test equipment.
• Strong understanding of electrical codes and safety standards.
• Ability to work independently and manage multiple service calls efficiently.
• Excellent communication and customer service skills.
• Valid driver’s license and reliable transportation required.
• Relevant certifications, such as OSHA, NFPA, or ASE, are preferred.
• Ability to lift and carry heavy equipment up to 50 lbs.
• Ability to work in various environmental conditions, including outdoor settings and confined spaces.
• Comfortable climbing ladders and working at heights when necessary.

How We Support You

We believe your best work happens when you feel supported - professionally, personally, and financially. That’s why we offer a range of benefits designed to help you thrive, stay healthy, and plan for the future.

• Performance-driven rewards - Competitive pay with incentive opportunities that recognize your results and contributions.
• Comprehensive healthcare - Medical, dental, and vision coverage that supports you and your family’s total well-being.
• Security and peace of mind - Life and disability insurance programs that provide protection when it matters most.
• Flexible benefits options - A variety of voluntary benefits so you can personalize coverage to fit your needs.
• Time to recharge - Generous paid time off to relax, travel, and maintain a healthy work-life balance.
• Investing in your growth - Education assistance and tuition support to help you build skills and advance your career.
• Planning for the future - Retirement and savings programs that help you achieve long-term financial confidence.

Come build with us

At Integra, we’re driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners.

What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter.

Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you’re passionate about innovation, impact, and building systems the world depends on, you’ll find the opportunity to grow and make a difference here.

Equal Opportunity Statement

Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact [e-mail]