Field Service Tech II - Commercial Kitchen Equipment

ITW; New York (NY); On-site; USD 40,000 - 55,000; Full time

Job summary

ITW Food Equipment Group LLC is seeking a Service/Repair Technician 2 to install, troubleshoot, and repair commercial food equipment on customer sites across the US. The role requires mechanical and electrical aptitude, the ability to read schematics, and a focus on safety and customer service.

You will perform on-site service, on-call after hours, weekends, and holidays, with responsibilities including preventative maintenance, parts handling, and adherence to safety manuals.

Qualifications

• High school diploma or GED with 2–4 years electrical and mechanical experience, or 0–2 years HVACR service with EPA certification, or HVACR certificate.
• Associate’s degree or Vocational Certificate preferred.
• Industry certification desirable.
• Experience installing, maintaining, troubleshooting, and repairing commercial cooking and/or refrigeration equipment preferred.

Responsibilities

• Installs mechanical and electrical commercial food equipment and assists in more advanced installs as needed.
• Maintain, diagnose, and repair basic mechanical commercial food equipment for customers on contract or T&M basis.
• Ability to interpret and follow schematic diagrams.
• Demonstrate knowledge of sequence of operations for multiple operating modes.
• Completes and documents preventative maintenance on mechanical and electrical commercial food equipment.
• Implements and supports standard operating procedures in Hobart Service safety manuals and programs.
• Supports branch and organization financial objectives by providing a quality customer experience.
• Maintains current organization, industry, and equipment knowledge.
• Responsible for assigned company assets including vehicle, tools, and inventory.
• Follows the company’s safe driving and other applicable policies.

Skills

Mechanical Aptitude

Customer Service

Problem Solving

Safety at Work

Education

High school diploma or GED

EPA HVACR certification

HVACR vocational certificate

Associate’s degree or vocational certificate preferred

Tools

Basic hand tools

Reading service manuals

Gauges & meters

Windows & Office basics

Job description

ITW Food Equipment Group LLC is seeking a Service/Repair Technician 2 to install, troubleshoot, and repair commercial food equipment on customer sites across the US. The role requires mechanical and electrical aptitude, the ability to read schematics, and a focus on safety and customer service.

You will perform on-site service, on-call after hours, weekends, and holidays, with responsibilities including preventative maintenance, parts handling, and adherence to safety manuals.