Field Service Tech I, Busbar - Charlotte

Vertiv; Charlotte (NC); On-site; USD 50,000 - 75,000; Full time

Job summary

Vertiv is seeking a Field Technician in Charlotte to support start-up commissioning, integration, and troubleshooting of 480VAC bus duct systems. You will work to establish strong customer rapport, document time and expenses, and respond to emergency calls with a focus on first-time fixes.

Applicants should have at least 1+ year in an electrical environment, basic electrical theory knowledge, and proficiency with MS Office tools. A valid driver's license is required for travel and site work.

Qualifications

• High School Diploma or GED.
• ASMET.
• 1+ years in a hands-on electrical environment.
• Basic training in electrical theory and technologies.
• Basic knowledge of electrical/electronic test equipment.
• Mechanical aptitude.
• MS Outlook, Word and Excel skills.
• Valid driver’s license.

Responsibilities

• Assist in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC bus duct systems.
• Maintain rapport with customers, co-workers, sales representatives and others.
• Evaluate operating conditions of equipment.
• Interact with internal and external customers at all levels.
• Manage own schedule and respond to emergency calls.
• Provide timely communication and reporting of timecards and expenses.
• Drive continuous improvement.

Skills

Customer focus

Communication

Safety awareness

Problem solving

Schedule management

Education

High School Diploma or GED

ASMET

1+ years hands-on electrical environment

Tools

MS Outlook

MS Word

MS Excel

Job description

JOB DESCRIPTION

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

POSITION SUMMARY

A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.

Responsibilities

• A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.
• The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate
• Ability to evaluate the operating conditions of equipment
• Ability to interact comfortably with all levels of internal and external customers
• Must have the ability and self-motivation to manage one's own schedule
• Respond to emergency calls at customer’s request
• Strive to provide all customers a 'first time fix' for their equipment
• Provide accurate and timely communication to internal and external customers
• Monitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.
• Provide accurate and timely reporting of timecards, expense reports, etc
• Drive Continuous Improvement

Qualifications

• High School Diploma or GED
• ASMET
• 1+ years of hands-on electrical environment
• Basic training in electrical theory and technologies.
• Basic knowledge with electrical/electronic test equipment and fundamentals
• Mechanical aptitude
• Standard computer skills including MS Outlook, Word, and Excel
• Valid driver’s license is required
• Foster a Customer-First Mindset
• Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

PHYSICAL & ENVIRONMENTAL DEMANDS

• Medium Lifting (30 Ibs. – 45 Ibs.)
• Heavy Lifting (over 50 Ibs.)
• Frequent Standing
• Frequent kneeling / crawling / stooping
• Frequent bending / twisting
• Frequent climbing (stairs, ladders)
• Frequent driving (car, van, truck)
• Extreme cold (below 32*)
• Extreme heat (above 100*)
• Noise Level (Medium / High need to shout to be heard)
• Working around moving machinery (fork-lifts, tractors)
• Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)
• Work outdoors (no effective protection from weather)

Time Travel Required

• 80%

Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.

About Us

The successful candidate will embrace Vertiv’s Core Principles & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES:

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

VERTIV BEHAVIORS

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks, and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]