Field Service Tech – Commercial Coffee & Ovens

Smart Care Equipment Solutions; Memphis (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401K Company Match

3 Weeks of PTO

Holidays and Floating Holidays

Medical, Dental, Vision

Company Vehicle and Fuel card

Repair/Service Tools

Training Provided

Over Time Opportunities

Job summary

Smart Care Equipment Solutions in Memphis, TN is seeking a skilled field technician to service commercial restaurant equipment. You will troubleshoot, repair, install, and maintain devices, deliver timely on-site service, and ensure customer satisfaction through professional workmanship.

The role requires a valid driver's license, basic electrical knowledge, the ability to read schematics, and strong problem-solving.

Qualifications

• Ability to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance, and ability to read basic equipment schematics.
• Ability to understand, read, and utilize a multimeter.
• Ability to work flexible shifts.
• Familiar with basic tools and multimeter.
• Valid Driver's license.
• Organizational Skills, Attention to Detail, Sense of urgency in responsiveness.

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Skills

Troubleshoot equipment

Electrical basics

Multimeter use

Reading schematics

Flexibility

Tools

Basic tools

Repair tools

Multimeter

Job description

Smart Care Equipment Solutions in Memphis, TN is seeking a skilled field technician to service commercial restaurant equipment. You will troubleshoot, repair, install, and maintain devices, deliver timely on-site service, and ensure customer satisfaction through professional workmanship.

The role requires a valid driver's license, basic electrical knowledge, the ability to read schematics, and strong problem-solving.