Field Service Tech: Coffee & Commercial Ovens

Smart Care Equipment Solutions; Rochester (MN); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

401K Company Match

3 Weeks PTO

Holidays and Floating Holidays

Medical, Dental, Vision

Company Vehicle and Fuel Card

Repair/Service Tools, Supplies

Cellphone

Training Provided

Over Time Opportunities

Job summary

Smart Care Equipment Solutions in Rochester, MN seeks a skilled technician to service and repair commercial restaurant equipment. This role focuses on on-site field service for coffee/espresso and other equipment, with emphasis on troubleshooting, installation, and preventive maintenance.

You will join a team that values reliability, problem-solving, and customer satisfaction. Paid training provided, company vehicle and tools supplied, and opportunities for overtime.

Qualifications

• Able to troubleshoot, test, repair, and service technical equipment.
• Knowledge of basic electricity; amperage, voltage and resistance; ability to read basic schematics and use a multimeter.
• Able to work flexible shifts.
• Familiar with basic tools and multimeter.
• Proficient in MS Office.
• Valid driver's license.
• Strong organizational skills and attention to detail.
• Reliable, punctual, and safety-conscious.
• Able to lift and move heavy restaurant equipment when needed.

Responsibilities

• Professional, courteous, and motivated to deliver the highest value service.
• Reactive 24-hour service to include equipment troubleshooting and diagnosis, repair, and resolution.
• Perform effective and efficient services to ensure customer satisfaction and product performance including timely repair, Installation, and removal of commercial restaurant equipment, scheduled preventive maintenance, and cleaning.
• Order and schedule delivery of repair parts and maintain inventory.
• Follow company policy to accurately record and complete work orders while maintaining accurate documentation.
• Effective interaction with internal dispatch, management, warehouse, and technician teams.
• Always maintain a professional and clean appearance, while keeping service vehicle clean and neat.

Skills

Technical troubleshooting

Electrical knowledge

Reading schematics

Multimeter literacy

Flexibility & shifts

Driver's license

Organization

Tools

Multimeter

Basic hand tools

MS Office

Repair tools

Cellphone

Job description

Smart Care Equipment Solutions in Rochester, MN seeks a skilled technician to service and repair commercial restaurant equipment. This role focuses on on-site field service for coffee/espresso and other equipment, with emphasis on troubleshooting, installation, and preventive maintenance.

You will join a team that values reliability, problem-solving, and customer satisfaction. Paid training provided, company vehicle and tools supplied, and opportunities for overtime.