Field Service Supervisor — Water Systems On-Site Lead

Kinetico SWFL; Florida; On-site; USD 65,000 - 90,000; Full time

Job summary

Kinetico is seeking a Field Service Supervisor in Bonita Springs, FL to train and supervise technicians, perform installations and maintenance, and advance customer satisfaction. The role blends hands-on field work with leadership responsibilities and requires a strong general mechanical background.

The supervisor will mentor technicians, ensure quality service, and drive add-on opportunities while maintaining safety and accurate records for customers and corporate teams.

Qualifications

• High School Diploma or GED required.
• 5+ years of technician or related experience.
• Completion of Residential Pro, Residential Master, and Commercial Master academies.
• Valid driver’s license and a clean driving record.
• Plumbing experience and certification is a plus.

Responsibilities

• Train and perform installations, service, preventive maintenance, diagnostic repair, removal, and selling of Kinetico systems.
• Lead a team of Field Service Technicians through daily installation and service work.
• Ensure payment terms are complied with prior to service work.
• Provide technical guidance and product knowledge to the service team.
• Maintain safety, documentation, and inventory for tools and parts.

Skills

Mechanical aptitude

Analytical thinking

Problem solving

Troubleshooting

Education

High School Diploma / GED

Job description

Kinetico is seeking a Field Service Supervisor in Bonita Springs, FL to train and supervise technicians, perform installations and maintenance, and advance customer satisfaction. The role blends hands-on field work with leadership responsibilities and requires a strong general mechanical background.

The supervisor will mentor technicians, ensure quality service, and drive add-on opportunities while maintaining safety and accurate records for customers and corporate teams.