Field Service Technician - Water Treatment

Kinetico Incorporated; United States; Remote; USD 42,000 - 62,000; Full time

Job summary

Kinetico Incorporated seeks a Service Technician for its commercial division, handling installation, service, preventive maintenance and repair for commercial water treatment systems at customer sites.

The role requires a High School Diploma or equivalent, at least 1 year in field service, a valid driver’s license, strong problem solving and customer-focused communication, with familiarity with Word/Excel and data entry. Plumbing experience is a plus in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required.
• At least 1 year of field technician experience or relative experience required.
• Valid drivers’ license and a clean driving record.
• Plumbing experience and skills a plus.
• Ability to work in a fast-paced environment and show initiative.
• Proven customer-centric focus with strong listening and communication skills.

Responsibilities

• Executes installation, service, maintenance, and repair for commercial products.
• Manages customer relationships by explaining work performed.
• Changes water filters, membranes, and media; installs Type A systems.
• Repairs RO systems, water softeners and filters at customer sites.
• Troubleshoots, performs leak repairs, calibrations; maintains tools and inventory.

Skills

Field technician experience

Valid driver's license

Customer service

Problem solving

Data entry

Word/Excel

Mechanical aptitude

Education

High School Diploma or equivalent

Tools

Word

Excel

Job description

Kinetico Incorporated seeks a Service Technician for its commercial division, handling installation, service, preventive maintenance and repair for commercial water treatment systems at customer sites.

The role requires a High School Diploma or equivalent, at least 1 year in field service, a valid driver’s license, strong problem solving and customer-focused communication, with familiarity with Word/Excel and data entry. Plumbing experience is a plus in a fast-paced environment.