Field Service Supervisor — Power Systems, Houston

Mustang Cat; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Great Work-Life Balance

On-Premise Clinic

Tuition Reimbursement

Vast Growth Opportunities

Leadership Training Programs

Job Stability

Full-Time Benefits: Medical, Dental, V

Full-Time Benefits: Medical, Dental, V

401(k) with Employer Matching

Paid Vacation, Sick Time & Holidays

Job summary

Mustang Cat is hiring a Field Service Supervisor in Houston, TX to lead the Power Field Service Department and oversee diesel engine service on Caterpillar Power products. This role requires hands-on leadership, coordination of technicians, and a focus on safety and quality at customer sites.

Ideal candidates bring a bachelor’s degree or equivalent experience, strong computer skills, and knowledge of diesel/gas engines, with opportunities for growth and a comprehensive benefits package.

Qualifications

• Bachelor's degree or equivalent work experience in Ag Systems Management, Business, Mechanical Engineering, or related field.
• Strong computer and organizational skills required.
• Ability to lead, manage multiple tasks and perform in a fast-paced environment.
• Solid knowledge of diesel and natural gas engines.
• Strong interpersonal and communication skills.

Responsibilities

• Lead and support engine field service technicians.
• Ensure expert execution of service work on Caterpillar Power products.
• Schedule technicians to expedite repairs at customer job sites.
• Oversee technician productivity, training, and development.
• Monitor department expenses and overtime.
• Address customer concerns and resolve issues quickly.
• Promote safety compliance and best practices in field operations.
• Ensure timely invoicing and collections.
• Coordinate parts orders and component repairs.
• Open, edit, review, and finalize work orders.

Skills

Diesel engines

Team leadership

Computer skills

Organizational skills

Communication skills

Multi-tasking

Education

Bachelor's degree in a relevant field

Tools

Caterpillar SIS/DBS

Job description

Mustang Cat is hiring a Field Service Supervisor in Houston, TX to lead the Power Field Service Department and oversee diesel engine service on Caterpillar Power products. This role requires hands-on leadership, coordination of technicians, and a focus on safety and quality at customer sites.

Ideal candidates bring a bachelor’s degree or equivalent experience, strong computer skills, and knowledge of diesel/gas engines, with opportunities for growth and a comprehensive benefits package.