Power Systems Technical Communicator

Mustang Cat; Houston (TX); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Great Work-Life Balance

On-Site Health Clinic

Tuition Reimbursement

Full Benefits Package

Paid Time Off & Holidays

Job summary

Join a forward-thinking company as an Engine Technical Communicator, where your problem-solving skills will shine. You'll provide expert technical support and collaborate with service teams to tackle complex equipment issues. With a focus on continuous learning and teamwork, you'll enhance the skills of dealer technicians and work closely with engineers to improve equipment performance. Enjoy a great work-life balance with a full benefits package, tuition reimbursement, and growth opportunities. If you're passionate about technical expertise and making an impact, this role is for you.

Qualifications

• Degree in Diesel Technology or equivalent experience required.
• Strong hands-on experience with Caterpillar engines & power systems.

Responsibilities

• Assist service teams in diagnosing and resolving complex equipment issues.
• Provide expert guidance to shop & field service teams.

Skills

Problem-solving

Communication

Technical proficiency

Adaptability

Teamwork

Education

Degree in Diesel Technology

Equivalent experience

Tools

CAT diagnostic systems

Precision measuring tools

Job description

Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America Req #1286

Sunday, April 27, 2025

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Powering Solutions with Technical Expertise

Are you a problem-solver with a passion for Caterpillar equipment? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

Why Join Us?

Great Work-Life Balance
On-Site Health Clinic
Tuition Reimbursement & Growth Opportunities
Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
Paid Time Off & Holidays

Your Impact:

• Assist service teams across locations in diagnosing and resolving complex equipment issues
• Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore 290, Marine, EPG, Tomball, Waller)
• Collaborate with Caterpillar engineers via DSN to resolve critical issues
• Conduct applied failure analysis and manage technical service requests
• Work with district CAT Representatives to resolve warranty concerns
• Develop cost-effective solutions for equipment performance issues
• Mentor dealer technicians to enhance technical proficiency
• Assist sales & parts teams with technical product knowledge
• Work closely with Caterpillar to improve equipment performance and service processes

What You Bring:

• Degree in Diesel Technology or related field (or equivalent experience)
• Strong hands-on experience with Caterpillar engines & power systems

Technical Skills:

• Expertise in internal combustion engines (spark vs. compression ignition)
• Ability to read schematics, engineering drawings & machining specs
• Proficiency in precision measuring tools & dyno testing procedures
• Familiarity with CAT diagnostic & service systems
• Excellent communication & problem-solving abilities
• Detail-oriented & adaptable in high-pressure situations
• Team player with a passion for continuous learning

Join Our Team & Make an Impact!

If you're ready to apply your technical expertise to support a leading CAT dealership, we'd love to hear from you.

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat!

Mustang Cat is an Equal Opportunity Employer.

• Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America