Field Service Supervisor: Lead Tech Team & Growth in TX

Pacific Office Automation; Carrollton (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life insurance

Matched 401k

PTO, Vacation, Sick Leave

Job summary

Pacific Office Automation is looking for a Service Supervisor in Texas to oversee service technicians and enhance departmental profitability. The role involves managing team productivity, ensuring service quality, and handling customer relationships. Candidates should have 1-3+ years in the copier/printer repair industry, and strong communication and troubleshooting skills. The position offers benefits including medical insurance and a matched 401k.

Qualifications

• 1-3+ years experience in the copier/printer repair industry.
• Strong relationship management skills with customers, vendors, and employees.
• Effective organizational skills with good judgment in managing priorities.

Responsibilities

• Supervise service technicians to meet profitability goals.
• Promote workforce productivity and personal growth.
• Assist with recruiting and administration tasks.

Skills

Excellent communication skills

Customer service skills

Mechanical aptitude

Troubleshooting skills

Organizational skills

Education

Associate’s degree or equivalent work experience

Tools

MS Outlook

MS Excel

MS Word

Job description

Pacific Office Automation is looking for a Service Supervisor in Texas to oversee service technicians and enhance departmental profitability. The role involves managing team productivity, ensuring service quality, and handling customer relationships. Candidates should have 1-3+ years in the copier/printer repair industry, and strong communication and troubleshooting skills. The position offers benefits including medical insurance and a matched 401k.