Field Service Supervisor

South Western Communications; Indiana (PA); Remote; USD 68,000 - 101,000; Full time

Job summary

Join a leading provider of automated finishing equipment as a Field Service Supervisor, overseeing installation and project execution across North America. This role requires strong technical skills and a passion for customer satisfaction, with extensive travel expected. Relish the chance to lead a dynamic team and work on innovative projects.

Benefits

Flexible home base

Hands-on technical and leadership experience

Work on diverse projects across North America

Qualifications

• Bachelor's degree or 5+ years relevant experience required.
• Hands-on leadership and mentoring abilities.
• Willingness to travel extensively.

Responsibilities

• Lead and supervise installation and commissioning of systems.
• Manage field teams ensuring quality execution.
• Provide technical support during equipment installation.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Communication

Education

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical Engineering

5+ years of experience in field service or industrial equipment installation

Tools

PLCs

Robotics

Job description

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Field Service Supervisor – Automated Finishing Equipment

Location: Remote – Must reside within 1 hour of a major regional or international airport

Travel: Extensive (Weeks at a time on-site)

Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.

What You’ll Do

• Lead and supervise the installation, start-up, and commissioning of automated finishing equipment at customer sites.
• Manage field teams and contractors, ensuring safe, efficient, and high-quality execution of all project phases.
• Partner with Project Managers, Engineers, and clients to define project deliverables and schedules.
• Provide on-site technical support, troubleshooting, and customer training during equipment installation and optimization.
• Identify and resolve issues with mechanical, electrical, and control systems in real-time.
• Document and report project activities, service calls, installation checklists, and customer interactions.
• Enforce and model compliance with safety procedures, protocols, and site regulations.
• Share field insights with internal teams to help improve design, installation practices, and customer support.
• Commit to significant travel, spending multiple weeks at customer sites with planned breaks between assignments.
  
  

What We’re Looking For

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred or 5+ years of experience in field service or industrial equipment installation, ideally with automation or finishing systems.
• Demonstrated ability to lead and mentor field teams, with a hands-on leadership approach.
• Solid troubleshooting skills in mechanical, electrical, and controls disciplines.
• Strong communication skills to interface confidently with customers, engineers, and project managers.
• Willingness and ability to travel extensively, including weekends as needed.
• Valid driver’s license with a clean driving record.
• Capable of lifting heavy equipment and working in challenging site conditions.
• Familiarity with PLCs, robotics, and industrial automation technologies is a strong plus.
  
  

Why Koch Finishing Systems?

• Be part of a growing team delivering world-class finishing solutions.
• Work on exciting projects in diverse industries across North America.
• Gain valuable, hands-on technical and leadership experience.
• Enjoy a flexible home base—live anywhere in the U.S. within an hour of a major airport.
  
  

Equal Opportunity Employer: Including disability/veteran

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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