Field Supervisor Service

Otis Elevator Co.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Otis Elevator Co. is seeking an experienced professional for a vital role in managing service operations in the elevator industry. The position requires a strong educational background in engineering and significant experience in the field, alongside excellent communication and interpersonal skills to coordinate with various stakeholders effectively.

Qualifications

• 5-8 years in handling service in Elevator industry.
• Experience in Elevator industry desirable.

Responsibilities

• Coordinate between employees and customers; plan daily schedule.
• Conduct toolbox talk with employees; ensure safe work practices.
• Prepare monthly and quarterly review reports.

Skills

Excellent Communication

Interpersonal skills

Assertive

Proactive

Result orientated

Self-starter

Ability to handle high profile Key Customers

Education

Diploma/BE in Engineering

Job description

Date Posted:

2025-02-11

Country:

India

Location:

Showroom No.13, Ground Floor, Sesaghor Patts,Commercial Complex, Goa-403001, India

• Co-ordinate between employees and customers. To take feedback of previous day Work and plan daily schedule.
• Manpower allotment day to day basis on callbacks received.
• Carry out annual equipment survey of all elevator under the territory and Plan for repair schedule as a preventive method.
• Carry out NIS before taking over new construction and modernization job.
• Conduct toolbox talk with employees.
• Make employees continuously aware about safe work practices and Conduct Fatality Preventive Audits/ Toolbox Demonstration.
• Prepare Monthly and quarterly review report.
• Ensure timely Closure of “T/Repair” orders.
• Monitor how to reduce callbacks. More so on top ten calls received. / Random Check for Quality.
• Adherence to EH&S policy and practices.
• Create Safety awareness and ensure our employees are working safely.
• Ensure Zero accident / incident, Ensure Reporting of incident
• Actively participate in RQC & Safety meetings and review issues and progress.
• Ensure that issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.
• Conduct EH&S inspection/audit as per assigned quota and ensure completion of corrective actions within targeted completion date.
• To conduct FPA and complete corrective actions within targeted completion date.
• Participate in Incident Investigation if any.
• Meet clients regularly for rapport development.
• Communicate with examiners on regular basis, take care of their problems and create confidence amongst them.
• Correspond with clients for renewal of contract and as and when necessary and quotation for PA settlement.
• Negotiate with clients for price fixation of contracts & T-order business and Mod Orders
• Handle effective conversions when necessary.
• Make efforts for acquisition and recoveries & achieving the target.
• Follow-up invoices/ payments.
• Update necessary conversion/ recovery cancellation into system.
• To indent material and Coordinate with Stores for required materials
• Review regularly, Net O / Payment.

Education & Experience required

• Diploma/BE in Engineering
• 5-8 years in handling service in Elevator industry
• Excellent Communication & Interpersonal skills
• Assertive, Proactive, Result orientated and Self-starter
• Ability / Confidence to handle high profile Key Customers

Desirable

• Experience in Elevator industry.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio .

You may recognize our products in some of the world ’ s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge .

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs .

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do . We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [e-mail].

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