Field Service Supervisor

Munich Re; Hartford (CT); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated professional to manage and mentor inspection staff while ensuring effective communication and performance monitoring. This role involves providing account management to clients and evaluating staffing needs for efficient scheduling. With a focus on diversity and inclusion, the company aims to create a workplace where all employees feel valued and empowered. If you have a strong background in risk assessment or property surveys and possess excellent interpersonal and communication skills, this opportunity could be the perfect fit for you.

Qualifications

• 2+ years field experience in Claims, Risk Assessment, or Property surveys required.
• Extensive understanding of systems to manage inspection activities.

Responsibilities

• Manages and mentors inspection staff through coaching and development.
• Provides Account Management to HSB customers and evaluates staffing needs.

Skills

Interpersonal Skills

Communication Skills

Monitoring and Management

Education

High School Diploma

Bachelor's Degree or equivalent work experience

National Board Commission Certification

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Company
HSB
Location
Hartford, United States

Job Responsibilities:
Manages, supervises and mentors the inspection staff through coaching and development. Monitors Inspector performance and effectively communicates with assigned staff and the Director Field Operations. In addition, provides Account Management to HSB customers, evaluates staffing needs, and system setup to provide efficient scheduling.

Education and Experience:

• High School Diploma is required.
• Bachelors Degree is preferred or equivalent work experience.
• 2+ years field experience in Claims, Risk Assessment, or Property surveys is required.
• National Board Commission Certification is required.

Knowledge and Skills:

• Extensive understanding of all systems required to effectively monitor, instruct and manage inspection activities.
• Working knowledge of MS Office (Word, Excel and PowerPoint).
• Strong interpersonal skills.
• Strong communication skills (verbal and written).
• Overnight travel required (25% - 35%).

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.