Field Service Supervisor

Koch Enterprises; Detroit (MI); On-site; USD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company as a Field Service Supervisor, where you will lead the installation of advanced automated finishing equipment across North America. This role demands a hands-on leader who thrives in a travel-intensive environment, ensuring high-quality execution and customer satisfaction. You will manage field teams, provide technical support, and enhance project deliverables through collaboration with engineers and clients. With extensive travel opportunities and a flexible home base, this position offers the chance to grow your technical and leadership skills while working on exciting projects in diverse industries. If you are passionate about automation and team leadership, this opportunity is perfect for you.

Benefits

Flexible home base

Hands-on technical experience

Diverse project opportunities

Team growth opportunities

Qualifications

• Bachelor's degree in engineering or 5+ years in field service or installation.
• Strong troubleshooting skills in mechanical and electrical systems.

Responsibilities

• Lead installation and commissioning of automated finishing equipment.
• Manage field teams ensuring safety and quality execution.
• Provide technical support and customer training during installations.

Skills

Leadership

Troubleshooting

Communication

Mechanical Systems

Electrical Systems

Controls Systems

Project Management

Education

Bachelor’s degree in Mechanical Engineering

Bachelor’s degree in Electrical Engineering

5+ years of experience in field service

Tools

PLCs

Robotics

Industrial Automation Technologies

Job description

Field Service Supervisor – Automated Finishing Equipment

Location: Remote – Must reside within 1 hour of a major regional or international airport
Travel: Extensive (Weeks at a time on-site)

Join the Koch Finishing Systems team and play a vital role in delivering advanced automated paint finishing equipment to clients across North America. We are looking for a hands-on, driven Field Service Supervisor to oversee installation, start-up, and commissioning of our cutting-edge systems. If you thrive in a fast-paced, travel-heavy environment and are passionate about team leadership and customer satisfaction, this is the opportunity for you.

What You’ll Do:

• Lead and supervise the installation, start-up, and commissioning of automated finishing equipment at customer sites.
• Manage field teams and contractors, ensuring safe, efficient, and high-quality execution of all project phases.
• Partner with Project Managers, Engineers, and clients to define project deliverables and schedules.
• Provide on-site technical support, troubleshooting, and customer training during equipment installation and optimization.
• Identify and resolve issues with mechanical, electrical, and control systems in real-time.
• Document and report project activities, service calls, installation checklists, and customer interactions.
• Enforce and model compliance with safety procedures, protocols, and site regulations.
• Share field insights with internal teams to help improve design, installation practices, and customer support.
• Commit to significant travel, spending multiple weeks at customer sites with planned breaks between assignments.

What We’re Looking For:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred or 5+ years of experience in field service or industrial equipment installation, ideally with automation or finishing systems.
• Demonstrated ability to lead and mentor field teams, with a hands-on leadership approach.
• Solid troubleshooting skills in mechanical, electrical, and controls disciplines.
• Strong communication skills to interface confidently with customers, engineers, and project managers.
• Willingness and ability to travel extensively, including weekends as needed.
• Valid driver’s license with a clean driving record.
• Capable of lifting heavy equipment and working in challenging site conditions.
• Familiarity with PLCs, robotics, and industrial automation technologies is a strong plus.

Why Koch Finishing Systems?

• Be part of a growing team delivering world-class finishing solutions.
• Work on exciting projects in diverse industries across North America.
• Gain valuable, hands-on technical and leadership experience.
• Enjoy a flexible home base—live anywhere in the U.S. within an hour of a major airport.

Equal Opportunity Employer: Including disability/veteran