Field Service Solutions Technician I

GTA; Tamuning (GU); On-site; USD 19,000 - 33,000; Full time

Job summary

GTA is seeking a Service Solutions Technician I to deliver service installs and provide repairs for our customers. You will troubleshoot, diagnose, and communicate effectively under varied weather and job-site conditions.

Ideal candidates demonstrate strong decision-making, safety, and technical skills, with the ability to manage multiple projects and adapt to fast-paced environments. This role emphasizes reliable teamwork and hands-on problem solving.

Qualifications

• Ability to promote the Company culture and mission to all employees, vendors, customers.
• Technical skills: Working knowledge of computer systems/software and computerized billing.
• Accountability: Punctual and dependable to meet the needs of our customers. Has the ability to manage multiple projects and prioritize in a fast-paced changing environment.
• Organizational support: Ability to follow company policies and procedures, complete tasks thoroughly, accurately, and efficiently.
• Attendance/Punctuality: Consistently at work and on time for scheduled shift and department or customer scheduled meetings; ensures work responsibilities are covered when absent.
• Growth and Learning: Is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving.

Responsibilities

• Provide Service Delivery (installs) and Service Assurance (repairs) to customers daily.
• Work under adverse conditions (extreme heat, rain) and confined spaces; operate under safety practices.

Skills

Decision making

Problem solving

Strong communication

Independent work

Proactive learning

Physical stamina

Safety practices

Troubleshooting

Education

High School Diploma or equivalent

Tools

Hand tools

Power tools

Diagnostic equipment

Billing software

MS Office

Computer systems

Job description

GTA is seeking a Service Solutions Technician I to deliver service installs and provide repairs for our customers. You will troubleshoot, diagnose, and communicate effectively under varied weather and job-site conditions.

Ideal candidates demonstrate strong decision-making, safety, and technical skills, with the ability to manage multiple projects and adapt to fast-paced environments. This role emphasizes reliable teamwork and hands-on problem solving.