Field Service & Sales Leader

Cintas; Hickory (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) with company match

Paid Time Off and Holidays

Career development opportunities

Job summary

Cintas is seeking a Service Supervisor to lead the customer-facing service team on route and in-house. Responsibilities include supervising the service team in customer service, sales and product delivery, plus hiring, coaching and evaluating staff to ensure exceptional service and quality.

The role involves driving a company vehicle and supporting safe, efficient routes. The position emphasizes middle-management accountability, with focus on relationships, renewals, internal sales, route

Qualifications

• Active driver's license required
• Be at least 21 years of age
• DOT medical certification required
• Provide documentation of previous employment

Responsibilities

• Supervise customer-facing service team on route and in-house
• Hire, train, develop and evaluate the service team for quality service and efficiency
• Drive a company-owned vehicle to and from customer sites and assist with lifting and walking in/out of accounts
• Maintain strong customer relationships, renewals, drive internal sales and ensure driver compliance

Skills

High School Diploma/GED

Bachelor's degree preferred

Education

Bachelor's degree

Job description

Cintas is seeking a Service Supervisor to lead the customer-facing service team on route and in-house. Responsibilities include supervising the service team in customer service, sales and product delivery, plus hiring, coaching and evaluating staff to ensure exceptional service and quality.

The role involves driving a company vehicle and supporting safe, efficient routes. The position emphasizes middle-management accountability, with focus on relationships, renewals, internal sales, route