Field Service Representative - St. Louis

Schneider Electric; St. Louis (MO); Remote; USD 66,000 - 99,000; Full time

Job summary

Join a forward-thinking company as an ASCO Field Service Technician where you'll play a vital role in maintaining critical data center equipment. This full-time position offers a flexible home-based schedule and a comprehensive benefits package, including medical, dental, and paid time off. You'll receive direct training on essential tools and technologies, ensuring you are well-equipped to deliver high-quality service and customer satisfaction. If you're passionate about problem-solving and eager to make a significant impact in a dynamic environment, this opportunity is perfect for you. Apply today and start your journey with a company committed to sustainability and inclusivity.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) + Match

Paid Family Leave

Paid Time Off

Flexible Work Arrangements

Training and Development Programs

Opportunity to Purchase Company Stock

Service Vehicles Provided

Qualifications

• Experience with Automatic Transfer Switches and Power Control Systems.
• Ability to perform maintenance and repairs on electrical systems.

Responsibilities

• Perform maintenance and repair of Automatic Transfer Switches (ATS).
• Execute service administration and reporting tasks.

Skills

Mechanical Systems Understanding

Electrical Systems Understanding

Troubleshooting Skills

Ability to Read Electrical Schematics

Basic ATS Knowledge

Customer Service Skills

Education

Technical School Certification

Job Related Military Service

Tools

Test Equipment

Service Vehicles

Mobile Devices

Laptops

Job description

For this U.S. based position, the expected compensation range is $66,000 - $99,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

Great people make Schneider Electric a great company.

Schneider’s ASCO Field Service Representative plays an impactful role within the organization. They provide preventative maintenance and repair services on customer-owned ASCO equipment, deliver high quality service and customer satisfaction, and are productive and valued members of their team in a variety of dynamic customer environments. They are problem solvers, customer focused, and passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Technicians with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Technician position will be within our U.S. Services business, specifically our ASCO team. This team focuses on servicing critical data center equipment. We are the OEM (Original Equipment Manufacturer) service provider for APC (American Power Conversion)/MGE/Schneider Electric equipment.

As an ASCO Field Service Technician, a typical day for you may include:

1. Maintenance and repair of Automatic Transfer Switches (ATS)
2. Service administration and reporting which may include: service order generation, performance and maintenance of annual inventory review and identification of replacement parts, completion of inventory safety audit
3. Executing installation, maintenance and repair on customer installed base, in a specific delimited know-how

And on some days you may even:

1. Receive and participate in job training for ATS maintenance, ATS troubleshooting and repair, and ATS startups
2. Identify new opportunities while attending customer sites to promote Services growth
3. Determine when products should be upgraded or replaced

This may be the next step in your career journey if you have:

1. Job related military service (e.g., Naval Nuclear Electricians Mate or Air Force Power Production Technician) Technical School Certification or directly related field experience with Automatic Transfer Switches, Power Control Systems, or other low and medium voltage power applications
2. Basic understanding of mechanical and electrical systems and components, as well as a fundamental understanding of the tools and processes required to complete system maintenance and repair activities.
3. Ability to read and interpret electrical schematic drawings as well as read and understand electrical one-line diagrams
4. Ability to use appropriate test equipment to troubleshoot and diagnose problems with Automatic Transfer Switches
5. Availability to work nights, weekends, and holidays, as needed and can travel, sometimes outside of assigned territory, including occasional overnight stays, as necessary.
6. Proof of certifications or have the willingness to complete: CPR/First Aid/AED training, PPE training
7. Basic ATS knowledge, understanding of the sequence of operation and elementary diagram
8. Understanding of a one-line diagram
9. Ability to independently perform startup on all ASCO ATS models, excluding closed transition, soft load, and medium voltage (MV).
10. Ability to connect and communicate with a laptop to download control panel settings and upload firmware upgrades
11. Valid driver’s license
12. Movement of service equipment weighing up to 50 pounds, in both an indoor and outdoor environment.

What we have for you:

You’ll feel the warm welcome at Schneider Electric with a unique, team-focused orientation and 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Let us learn about you! Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.