Field Service Representative - Power/Electrical

Schneider Electric; Charleston (SC); Remote; USD 45,000 - 80,000; Full time

Job summary

An established industry player is seeking dedicated Field Service Representatives to join their Power Services team. In this role, you will engage with customers and partners to install, troubleshoot, and maintain critical electrical distribution equipment. With a focus on problem-solving and customer satisfaction, this position offers a flexible home-based schedule with guaranteed 40 hours per week and opportunities for overtime. Comprehensive training and a robust benefits package, including a 401(k) match and paid family leave, ensure you have the support needed to excel in your career. If you are passionate about electrical services and eager to make an impact, this opportunity is for you.

Benefits

Flexible Work Arrangements

Paid Family Leave

401(k) with Match

Well-being Programs

Holidays

Military Leave

Qualifications

• 3-5+ years in mechanical, electrical, or power distribution services.
• Ability to interpret blueprints and electrical diagrams.

Responsibilities

• Servicing, installing, and repairing customer equipment.
• Conducting startup/commissioning across various Schneider Electric products.

Skills

Problem Solving

Customer Focus

Electrical Component Theory

Report Writing

Blueprint Interpretation

Education

Vocational Education

Military Training

Relevant Experience in Electronics

Tools

Electrical Testing Equipment

Calibration Tools

Service Vehicles

Job description

Job Description

Great people make Schneider Electric a great company.

Schneider’s Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members, and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in various environments. They are problem solvers, customer-focused, and passionate about their work. They are the future of Schneider Electric!

We provide all Field Service Representatives with comprehensive product training, along with training on digital and physical tools. Schneider Electric supplies service vehicles, tools, uniforms, mobile devices, and laptops for daily use.

This is a home-based position with a flexible work schedule, guaranteed 40 hours per week (+Overtime).

This role is part of our U.S. Services business, specifically within the Power Services team, focusing on electrical distribution equipment inside critical facilities.

Typical daily responsibilities include:

• Servicing, installing, and repairing customer equipment.
• Performing warranty work and start-up services.
• Conducting startup/commissioning across various Schneider Electric products.
• Testing, calibration, and component replacement services on customer products.
• Constructing and testing circuits and equipment using various tools and diagrams.
• Providing technical support, product training, and conducting on-site audits.

Supporting serviceable Schneider equipment such as electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, drives, power monitoring equipment, and protective relays.

• Documenting all required site information in technical reports.

Additional tasks may include:

• Analyzing complex equipment problems and interpreting maintenance manuals.
• Assisting in design modifications and supporting their installation.
• Developing training materials and delivering training sessions.
• Traveling for training and support at various sites.

Ideal candidate qualifications:

• Vocational education, military training, or relevant experience in electronics or electrical disciplines.
• 3-5+ years of experience in mechanical, electrical, or power distribution services.
• Proficiency in electronic/electrical component theory and report writing.
• Ability to interpret blueprints and electrical diagrams.
• Physical ability to move equipment weighing up to 50 pounds.

What we offer:

Initial 90-day onboarding includes two weeks of in-person training at our Dallas, TX facility, followed by online training and mentorship. We also offer a comprehensive benefits package, including flexible work arrangements, paid family leave, 401(k) with match, well-being programs, holidays, military leave, and more.

We invite you to learn more and apply today.