Field Service Representative - Power/Electrical

Schneider Electric; Cleveland (OH); Remote; USD 67,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Representative to join their Power Services team. This role involves installing, maintaining, and repairing electrical distribution equipment, ensuring optimal performance in critical facilities. With a focus on customer satisfaction, you'll receive comprehensive training and support, including access to state-of-the-art tools and resources. This position offers a flexible home-based schedule with guaranteed hours and opportunities for overtime. If you're passionate about electrical services and eager to make an impact, this is the perfect opportunity for you.

Benefits

Flexible Work Arrangements

Paid Family Leaves

401(k) + Match

Well-being Programs

Paid Time Off

Military Leave Benefits

Service Vehicles

Training Programs

Mobile Devices

Laptops

Qualifications

• 2+ years of experience in electrical service and power distribution.
• Ability to analyze complex problems and interpret maintenance manuals.

Responsibilities

• Install, inspect, troubleshoot, and repair customer equipment.
• Document all required information for each site.

Skills

Electrical Theory

Mechanical Skills

Problem Solving

Report Writing

Blueprint Interpretation

Education

Vocational Education or Military Training

Experience in Electrical Services

Tools

Test Instruments

Computers and Workstations

Job description

Field Service Representative - Power/Electrical

Join to apply for the Field Service Representative - Power/Electrical role at Schneider Electric

Field Service Representative - Power/Electrical

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Join to apply for the Field Service Representative - Power/Electrical role at Schneider Electric

Great people make Schneider Electric a great company.

Schneider’s Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Representative position will sit within our U.S. Services business, specifically our Power Services team. Our Power Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on electrical distribution equipment inside of critical facilities.

As a Field Service Representative, a typical day for you might include :

• Servicing, installing, and repairing customer equipment.
• Performance of warranty work and start-up service.
• Perform Startup/Commissioning on equipment across the Schneider Electric product portfolio.
• Testing, calibration, checking, correcting, adjusting and part component replacement services on customer products.
• Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
• Technical support in product service, product training and applications including on-site audits.
• Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to.
• Document all required information for each site (technical report).

On some days, you may even :

• Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
• Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
• Develops and implements training courseware and provides training to customers and other service representatives.
• Travel for both training and to support job site requirements in other areas.

This may be the next step in your career journey if you have:

• Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
• 2+ years of relevant mechanical, electrical and/or power distribution service experience , technical proficiency in electronic/electrical component theory.
• Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
• The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
• The ability to define problems, collect data, establish facts, and draw valid conclusions.
• Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
• The ability to interpret blueprints and other service documents, including various electrical drawings.
• The capacity to move service equipment weighing up to 50 pounds

What we have for you :

Within your first 90 days, you’ll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Customer Service

• Industries

  Automation Machinery Manufacturing

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