Field Service Representative - Power/Electrical

Schneider Electric; Bentonville (AR); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking dedicated Field Service Representatives to join their team. This role offers the opportunity to work flexibly from home while being involved in crucial electrical distribution projects. You will collaborate with customers and partners to install, troubleshoot, and maintain equipment, ensuring top-notch service and support. With comprehensive training and a commitment to sustainability, this position promises not just a job, but a chance to make a meaningful impact in the field of power services. If you are passionate about problem-solving and customer service, this could be the perfect opportunity for you.

Benefits

Flexible Work Arrangements

Paid Family Leave

401(k) with Match

Well-being Programs

Holidays

Military Leave

Qualifications

• 3-5+ years of experience in mechanical or electrical services.
• Vocational or military training in electrical disciplines.

Responsibilities

• Install, troubleshoot, and maintain electrical distribution equipment.
• Conduct startup and commissioning services for equipment.

Skills

Problem Solving

Customer Focus

Report Writing

Presentation Skills

Electrical Systems Knowledge

Blueprint Interpretation

Education

Vocational Training in Electronics

Military Experience in Electrical Disciplines

Tools

Electrical Testing Equipment

Calibration Tools

Diagnostic Software

Job description

Job Description

Great people make Schneider Electric a great company.

Schneider’s Power Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members, and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in various environments. They are problem solvers, customer-focused, passionate about their work, and the future of Schneider Electric.

We provide all Field Service Representatives with product training, digital and physical tools, service vehicles, tools, uniforms, mobile devices, and laptops.

This is a home-based role with a flexible schedule, guaranteed 40 hours plus overtime.

This position is part of our U.S. Services business within the Power Services team, focusing on electrical distribution equipment inside critical facilities.

Typical daily responsibilities:

• Servicing, installing, and repairing customer equipment.
• Performing warranty work and start-up services.
• Conducting startup/commissioning across our product portfolio.
• Testing, calibration, adjustments, and component replacements.
• Constructing and testing circuits and equipment using various tools and diagrams.
• Providing technical support and on-site audits.

Support and maintenance tasks include:

• Supporting equipment like electrical switchgear, PDUs, RPPs, BMS, PLCs, HMIs, Drives, and protective relays.
• Documenting site information through technical reports.

On some days, you may:

• Analyze complex equipment problems and interpret manuals.
• Assist in design modifications and installation support.
• Develop and deliver training courses.
• Travel for training and site support.

Ideal candidate qualifications:

• Vocational, military, or transferable experience in electronics or electrical disciplines.
• 3-5+ years of relevant experience in mechanical, electrical, or power distribution services.
• Report writing and presentation skills.
• Ability to perform calculations and interpret blueprints.
• Experience with low or medium voltage systems.
• Physical ability to move equipment weighing up to 50 pounds.

What we offer:

Initial in-person training in Dallas, TX, followed by online training, on-the-job mentoring, and onboarding support.

Our benefits include flexible work arrangements, paid family leave, 401(k) with match, well-being programs, holidays, military leave, and more.

Join us:

Apply online; this position remains open until filled. Be part of a company committed to sustainability and inclusion, driven by our IMPACT values—Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork.

Schneider Electric is dedicated to diversity, equity, and inclusion, and upholds high standards of ethics and compliance through our Trust Charter. We are an Equal Opportunity Employer, welcoming applicants regardless of race, gender, disability, or other protected characteristics.