Field Service Representative

Air Care Colorado; Austin (TX); Sur place; USD 26 000 - 30 000; Plein temps

Résumé du poste

Opus Inspection in Austin, TX is seeking a Field Service Representative to install, repair, maintain, and calibrate emission inspection equipment across a broad customer base. You will work independently with a team of technicians to support field service in the state.

Responsibilities include troubleshooting equipment, performing maintenance, delivering training, handling service sales and paperwork, and ensuring inventory accuracy while driving to customer sites within the territory.

Qualifications

• High School Diploma or equivalent.
• Working knowledge of standard business practices.
• Superior verbal and written communication skills.
• Valid driver's license to operate a company vehicle.
• Basic computer data entry skills.
• Ability to lift moderate to heavy items required.
• Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
• Ability to travel, work outside normal operating hours.

Responsabilités

• Troubleshoot equipment and analyze documents to determine causes of malfunctions.
• Perform maintenance of instruments and equipment.
• Provide high level of customer satisfaction to accounts in territory.
• Generate consumables and service sales, including service agreements.
• Complete paperwork and reports and assist in records and test documents.
• Ensure accuracy of inventory in possession.
• Provide training to customers on operation and maintenance of equipment.
• Perform preventive maintenance on company vehicle.
• Perform other duties as assigned.

Connaissances

PC diagnostic capabilities

Voltage/current measurement

Read schematics

Use standard tools

Formation

High School Diploma or equivalent

Outils

Windows OS

Digital multimeter

Description du poste

Opus Inspection is hiring for a Field Service Representative in the Austin, TX area. This Position serves as the electronic technician in the Field Service Support function responsible for installation, repair, maintenance, and calibration of all equipment, instruments, and analytical systems in the emission inspection program. Maintains a territory consisting of approximately 1,600 customers. Works independent of direct supervision, responsible for customers in assigned work area as well and working with a team of technicians to service the needs of all customers in a state or regional area.

• Responsible for trouble-shooting equipment and analyzing appropriate documents to determine the cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory


• Performs maintenance of instruments and equipment.


• Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory


• Responsible for generating consumable and service sales, including service agreements.


• Completes necessary paperwork and reports on assigned work and assists in the completion of records, reports, and other test documents.


• Responsible for the accuracy of inventory in his/her possession.


• Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment.


• Responsible for preventive maintenance on company vehicle assigned.


• Performs other duties as assigned

Requirements

Requirements

• PC diagnostic capabilities, including knowledge of Windows operating systems


• Ability to measure AC & DC voltages, measure current, and check ohms with the digital multimeter.


• Ability to read schematic drawings.


• Ability to use a standard set of tools

Qualifications

• High School Diploma or equivalent.


• Working knowledge of standard business practices.


• Superior verbal and written communication skills.


• Valid driver's license to operate a company vehicle.


• Basic computer data entry skills.


• Ability to lift moderate to heavy items required.


• Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.


• Ability to travel, work outside normal operating hours

Pay Range

The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay.

The actual pay rate will depend on the person's qualifications and experience.

$19.00 - $21.50

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to \"Pay Transparency Law\"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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