Field Service Technician

Opus; City of Cohoes (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Cellphone

Tools and parts

Job summary

Opus Inspection, Inc. is seeking a Field Service Technician to service equipment across an Albany-area territory. The role covers installation, repair, maintenance, and calibration of emission testing systems, with responsibilities including travel, troubleshooting, and customer training.

The position requires a high school diploma, strong diagnostic skills, and the ability to travel. Pay ranges from $22 to $24 per hour, with full benefits and a company vehicle provided.

Qualifications

• PC diagnostic capabilities, including knowledge of Windows operating systems.
• Ability to measure AC & DC voltages, current, and ohms with a digital multimeter.
• Ability to read schematic drawings and use a standard set of tools.

Responsibilities

• Travel around the assigned territory using a company vehicle.
• Troubleshoot equipment and analyze documents to determine causes of faults in major test equipment.
• Perform maintenance of instruments and equipment.
• Provide high level of customer satisfaction within the territory.
• Generate consumable and service sales, including service agreements.
• Complete paperwork and records related to service activities.
• Maintain accurate inventory in possession.
• Train customers on operation and maintenance of inspection equipment.
• Perform preventive maintenance on the company vehicle.
• Perform other duties as assigned.

Skills

PC diagnostic capabilities

Verbal and written communication

Ability to travel

Education

High School Diploma or equivalent

Tools

Windows OS

Digital multimeter

Schematic drawings

Standard hand tools

Job description

Opus Inspection, Inc. is a software and electronic hardware-driven global leader in the Automotive Technology Service industry. Our mission is to make the world a cleaner and safer place by providing highly effective solutions for Vehicle Inspection through innovative technologies, customer focus and operational excellence. Opus’ technologies and services help our state partners meet strict US EPA Clean Air regulations by managing vehicle inspection programs, Vehicle Information Databases, and developing differentiated solutions for remote vehicle monitoring.

Job Purpose

Opus Inspection is hiring for a Field Service Technician in the Albany area. This position serves as the electronic technician in the Field Service Support function responsible for installation, repair, maintenance, and calibration of all equipment, instruments, and analytical systems in the emission inspection program. Maintains a territory consisting of approximately 1,200 customers. Works independent of direct supervision, responsible for customers in assigned work area as well and working with a team of technicians to service the needs of all customers in a state or regional area.

Schedule: Monday-Friday 8a-5p (40 hours per week, home every evening)

Pay: $22-24/hour with full benefits offered

• Includes company vehicle, cellphone, tools, and parts

Duties and Responsibilities

• Requires travel around the assigned territory using a company vehicle
• Responsible for trouble-shooting equipment and analyzing appropriate documents to determine cause of equipment trouble and malfunctions in major test equipment and test procedures within designated territory
• Performs maintenance of instruments and equipment.
• Consistently provides a high level of customer satisfaction to accounts assigned to his/her territory
• Responsible for generating consumable and service sales, including service agreements.
• Completes necessary paperwork and reports on assigned work and assist in the completion of records, reports, and other test documents.
• Responsible for the accuracy of inventory in his/her possession.
• Provides training to customer base on the proper operation and maintenance of motor vehicle inspection equipment.
• Responsible for preventive maintenance on company vehicle assigned.
• Performs other duties as assigned

Requirements

Requirements

• PC diagnostic capabilities, including knowledge of windows operating systems
• Ability to measure AC & DC voltages, measure current, and check ohms with the digital multimeter.
• Ability to read schematic drawings.
• Ability to use a standard set of tools

Qualifications

• High School Diploma or equivalent.
• Working knowledge of standard business practices.
• Superior verbal and written communication skills.
• Valid driver's license to operate company vehicle.
• Basic computer data entry skills.
• Ability to lift moderate to heavy items required.
• Ability to stand, sit, stoop, bend, crawl, and crouch in extreme hot and cold conditions.
• Ability to travel, work outside normal operating hours

Pay Range $22.00 - $24.00

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.