Field Service Pro: 80% Travel, Growth & Benefits

1100 Applied Industrial Technologies, Inc.; Baltimore (MD); On-site; USD 28,000 - 39,000; Full time

Job summary

Applied Industrial Technologies, Inc. seeks a District Service Representative in Baltimore, MD. You will survey customer sites, identify growth opportunities, and manage stock areas while leveraging strong customer service skills to support field sales and customer satisfaction.

You will coordinate with customers on vendor managed inventory, travel weekly, and work with a tight-knit team to serve both new and long-standing customers. On-site work is required with physical duties as described.

Qualifications

• 6 months+ proven customer service experience.
• Accurate data entry skills, math & mechanical aptitude, basic reading skills.
• Use of proper English grammar, written and verbal.
• Able to travel out of town on a weekly basis.
• Ability to stand for extended periods of time, walk and regularly lift 50 lbs. or more.
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.

Responsibilities

• Travel : 80%-90%
• Map out, arrange, and organize customers shop locations to properly administer our vendor managed inventory programs.
• Communicate with customers to gain potential growth opportunities and product line expansion.
• Provide feedback and suggestions from customers to management and sales team.
• Take inventory at customer sites.
• Work from daily schedule, work orders, verbal and written instructions.

Skills

Customer service

Data entry

Math aptitude

Mechanical aptitude

English grammar

Education

High school diploma or equivalent

Job description

Applied Industrial Technologies, Inc. seeks a District Service Representative in Baltimore, MD. You will survey customer sites, identify growth opportunities, and manage stock areas while leveraging strong customer service skills to support field sales and customer satisfaction.

You will coordinate with customers on vendor managed inventory, travel weekly, and work with a tight-knit team to serve both new and long-standing customers. On-site work is required with physical duties as described.