Field Service & Parts Coordinator

Motive Companies, LLC; Fountain Valley (CA); On-site; USD 33,000 - 50,000; Full time

Job summary

Motive Companies, LLC is seeking a Field Service Coordinator in Fountain Valley, CA. The role combines service coordination and parts support, requiring strong communication and organization. A direct position with a pay range of 24–36 USD per hour.

Two areas: dispatch technicians and manage parts inquiries, quotes, orders, and warehouse coordination. Candidate should have at least five years in related roles, proficiency with MS Office, and ERP/CRM familiarity.

Qualifications

• High school diploma or equivalent is required.
• Minimum five years' experience in service coordination or related field.
• Proficiency with Microsoft Office and willingness to learn new software.
• Strong communication and interpersonal skills are essential.
• Excellent organizational and time-management abilities.

Responsibilities

• Coordinate and schedule services, appointments, or dispatch of technicians.
• Maintain accurate records of service requests, interactions, and outcomes.
• Prepare service documentation and invoicing support.
• Monitor progress of service delivery to meet timelines and ensure efficiency.
• Follow up with customers on confirmations, status, and completion.
• Communicate delays, changes, and schedule updates to customers and internal teams.
• Prepare and distribute reports on service activities and outcomes to management.
• Gather client feedback to identify delivery improvements.

Skills

Microsoft Office

Communication

Interpersonal skills

Organizational skills

Time management

Problem-solving

Documentation

Education

High school diploma or equivalent

Tools

ERP/CRM system

Job description

Motive Companies, LLC is seeking a Field Service Coordinator in Fountain Valley, CA. The role combines service coordination and parts support, requiring strong communication and organization. A direct position with a pay range of 24–36 USD per hour.

Two areas: dispatch technicians and manage parts inquiries, quotes, orders, and warehouse coordination. Candidate should have at least five years in related roles, proficiency with MS Office, and ERP/CRM familiarity.