Field Service Operations Manager

Manpower; Town of Hartford (WI); On-site; USD 90,000 - 130,000; Full time

Job summary

Manpower seeks a Field Service Operations Manager to lead cross-functional field service projects and coordinate between customers, field crews, engineering, and operations. The role focuses on ensuring safety, quality, and on-time delivery across initiatives in Hartford, WI.

You will manage project execution, reporting, equipment readiness, and planning while supporting continuous improvement and shop operations as needed. A hands-on, communicative leader will thrive here.

Qualifications

• Experience leading field service, maintenance, construction, manufacturing, or industrial operations teams.
• Strong understanding of safety procedures and ability to enforce workplace safety standards.
• Ability to read and interpret technical drawings, specifications, and work instructions.
• Excellent communication, organizational, and customer relationship management skills.

Responsibilities

• Lead and coordinate field service projects, ranging from small crews to large-scale customer installations and repairs.
• Serve as the primary point of contact between customers, field personnel, engineering, and operations teams.
• Manage project execution to ensure safety, quality, schedule, and compliance requirements are met.
• Oversee field reporting, documentation, equipment readiness, and operational planning.
• Support continuous improvement initiatives and assist with shop operations as business needs require.

Skills

Leadership

Communication

Problem solving

Travel readiness

Job description

Our client, a custom manufacturing and industrial services company, is seeking a Field Service Operations Manager to join their team. As a Field Service Operations Manager, you will be part of the Operations team supporting Field Service Crews, Engineering, Sales, and Production teams. The ideal candidate will have strong leadership skills, excellent communication abilities, and a hands-on problem-solving mindset that will align successfully within the organization.

Job Title: Field Service Operations Manager

Location: Hartford, WI

Pay Range: $90,000 - $130,000

What’s the Job?

• Lead and coordinate field service projects, ranging from small crews to large-scale customer installations and repairs.
• Serve as the primary point of contact between customers, field personnel, engineering, and operations teams.
• Manage project execution to ensure safety, quality, schedule, and compliance requirements are met.
• Oversee field reporting, documentation, equipment readiness, and operational planning.
• Support continuous improvement initiatives and assist with shop operations as business needs require.

What’s Needed?

• Experience leading field service, maintenance, construction, manufacturing, or industrial operations teams.
• Strong understanding of safety procedures and the ability to enforce workplace safety standards.
• Ability to read and interpret technical drawings, specifications, and work instructions.
• Excellent communication, organizational, and customer relationship management skills.
• Valid driver’s license and willingness to travel as needed for project support.

What’s in it for me?

• Opportunity to lead high-visibility projects with significant operational impact.
• Career growth within a stable and growing industrial organization.
• Exposure to cross-functional leadership, including engineering, sales, and operations.
• Competitive compensation and benefits package.
• Dynamic work environment offering a blend of field leadership and operational management responsibilities.