Field Service Manager

firstPRO, Inc; Lithonia (GA); On-site; USD 90,000 - 140,000; Full time

Job summary

firstPRO, Inc. is seeking a Field Service Manager in Georgia to supervise field teams, coordinate project scheduling, and ensure safe, on-time, and on-budget service delivery across multiple sites.

The role reports to the COO and collaborates with the General Manager to optimize fleet utilization, KPI tracking, and customer satisfaction, while driving growth through effective field operations.

Qualifications

• 7+ years in industrial field services, environmental services, construction, or related industry.
• At least 3 years of supervisory or management experience leading field teams.
• Strong knowledge of field operations, safety regulations, project execution, and resource planning.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to manage multiple crews and projects while balancing customer needs, safety and profitability.
• Bachelor's degree in a related field or equivalent industry experience.

Responsibilities

• Lead daily field activities, coordinate crews and equipment, and optimize scheduling and resource allocation.
• Partner with Project Managers to manage timelines, labor costs, budgets, and overall project execution.
• Champion a safety-first culture while ensuring compliance with OSHA, DOT, EPA, and customer requirements.
• Recruit, mentor, and develop field personnel, including Superintendents, Team Leaders, and Field Technicians.
• Serve as a key operational contact, resolve service issues, and partner with Sales to support account growth.
• Oversee fleet and equipment readiness, monitor operational KPIs, and identify opportunities to improve efficiency and profitability.

Skills

Field operations

Team leadership

Project execution

Safety & compliance

Operations management

Resource planning

Education

Bachelor's degree

Tools

ERP systems

Job description

Company Info: Rapidly scaling & PE backed services company. Looking to grow 5-10x in the next 5 years. Growing organically and through M&A.

Job info: Newly created position reporting to COO. The Field Service Manager is a senior role that is the liaison between corporate and the customer on all aspects of the Lifecyle of a project.

The Opportunity

Reporting to the General Manager, the Field Service Manager will oversee field personnel, project scheduling, equipment utilization, and service delivery across multiple customer sites. This leadership role is instrumental in ensuring projects are completed safely, efficiently, on time, and within budget.

Key Responsibilities:

• Field Operations: Lead daily field activities, coordinate crews and equipment, and optimize scheduling and resource allocation.
• Project Performance: Partner with Project Managers to manage timelines, labor costs, budgets, and overall project execution.
• Safety & Compliance: Champion a safety-first culture while ensuring compliance with OSHA, DOT, EPA, and customer requirements.
• Team Leadership: Recruit, mentor, and develop field personnel, including Superintendents, Team Leaders, and Field Technicians.
• Customer Relationships: Serve as a key operational contact, resolve service issues, and partner with Sales to support account growth.
• Equipment & Process Improvement: Oversee fleet and equipment readiness, monitor operational KPIs, and identify opportunities to improve efficiency and profitability.

What We're Looking For

• 7+ years of experience in industrial field services, environmental services, construction, or a related industry.
• At least 3 years of supervisory or management experience leading field teams.
• Strong knowledge of field operations, safety regulations, project execution, and resource planning.
• Excellent leadership, communication, organizational, and problem-solving skills.
• Ability to manage multiple crews and projects while balancing customer needs, safety, and profitability.
• Bachelor's degree in a related field or equivalent industry experience.

Preferred Qualifications

Experience in industrial cleaning, environmental services, wastewater, vacuum truck operations, or hydro blasting is a plus. OSHA 30 certification, CDL/DOT fleet knowledge, and experience with workforce scheduling or ERP systems are also desirable.

Why This Role?

Join a team where you can make a direct impact on operational performance, develop high-performing field teams, strengthen customer partnerships, and help drive continued growth.

#Hiring #FieldServiceManager #OperationsManagement #FieldOperations #IndustrialServices #EnvironmentalServices #LeadershipJobs