Field Service Operations Manager

Waltham Services; Town of Florida (NY); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus

Benefits package including medical, 
d

401(k) plan with company match

Employee stock purchase plan

Paid time off and holidays

Tuition reimbursement

Dependent scholarship awards

Career growth opportunities

Recognition for good performance

Friendly work environment

Professional growth and respect

Job summary

HomeTeam in New York is seeking a results-driven operations manager to oversee pest-control service teams, ensure route efficiency, and maintain high customer satisfaction.

You will supervise, coach, and develop staff, coordinate training, and ensure compliance with licensing. The role offers competitive pay, comprehensive benefits, and opportunities for advancement within a growing national leader.

Qualifications

• Must be 18 years or older with a high school diploma or GED; College degree preferred.
• Experience with sales, marketing, and office administration.
• Experience supervising, coaching, and developing staff.
• 3+ years in a management role.

Responsibilities

• Ensure daily assigned revenue is completed.
• Maintain a high level of service quality.
• Standardize pest control service routes to improve density.
• Schedule and review daily routes with technicians.
• Handle customer complaints and resolve concerns.
• Assist technicians with field service requests and delinquent accounts.
• Order and maintain equipment, supplies and materials.
• Create a positive work environment.

Skills

Sales experience

Marketing

Office administration

Staff supervision

Coaching

Staff development

Education

High School Diploma or GED

College degree preferred

Job description

HomeTeam in New York is seeking a results-driven operations manager to oversee pest-control service teams, ensure route efficiency, and maintain high customer satisfaction.

You will supervise, coach, and develop staff, coordinate training, and ensure compliance with licensing. The role offers competitive pay, comprehensive benefits, and opportunities for advancement within a growing national leader.