Field Service Operations Coordinator

Automatic Data Processing, Inc.; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health

Vision

STD/LTD

Paid Time Off

Paid Holidays

401K

Job summary

tdgFacilities is seeking an Operations Coordinator to align schedules, resources, and priorities, ensuring seamless service delivery across HVAC, Electric, and Plumbing teams. This role is fast-paced, collaborative, and offers growth opportunities within our field service coordination function.

The Coordinator will own work orders end-to-end, partner with field staff and leadership, and leverage data dashboards to optimize deployment and performance.

Qualifications

• Associates or Bachelor’s degree in business-related field.
• 2+ years scheduling, coordination, logistics, or operations support in a technical/services environment.

Responsibilities

• Own full lifecycle of customer work orders—from intake to closure with clear communication.
• Coordinate scheduling between field staff, leadership, clients and internal teams.
• Monitor daily and future schedules; adjust for conflicts and resource constraints.
• Support invoicing and reporting with accurate time, materials data.

Skills

Excel advanced

Organizational skills

Analytical skills

Data accuracy

Communication skills

Problem-solving

Scheduling experience

Independent worker

Education

Associate's or Bachelor's degree in business-related field

Job description

tdgFacilities is seeking an Operations Coordinator to align schedules, resources, and priorities, ensuring seamless service delivery across HVAC, Electric, and Plumbing teams. This role is fast-paced, collaborative, and offers growth opportunities within our field service coordination function.

The Coordinator will own work orders end-to-end, partner with field staff and leadership, and leverage data dashboards to optimize deployment and performance.