Field Service Logistics Lead

Trystar; United States; On-site; USD 39,000 - 63,000; Full time

Job summary

Trystar in the United States is seeking a Field Service Coordinator to manage intake, scheduling, logistics, and records. You will connect customers, technicians, suppliers, and internal teams from intake through closeout and billing.

The role emphasizes accuracy, proactive communication, and alignment with safety and integrity values, with opportunities to impact service delivery and efficiency. Office-based with some travel, you’ll use service management tools and ERP/CRM systems to keep data

Qualifications

• Three or more years of field service, dispatch, or project coordination.
• Strong scheduling, logistics, document control, and purchasing-support skills.
• Clear customer communication and attention to detail.
• Proficiency with Microsoft Office and service management systems.

Responsibilities

• Receive and route service requests and create work orders.
• Maintain schedule, technician availability, and on-call roster.
• Coordinate logistics for travel, lodging, vehicles, and site access.
• Procure components and coordinate with Engineering or OEM.
• Ensure billing and documentation are completed.
• Escalate missing prerequisites and changing priorities.
• Communicate with customers, suppliers, and internal teams.

Skills

Scheduling

Logistics

Document control

Purchasing support

Customer communication

MS Office

ERP/CRM

Electrical terminology

Job description

Trystar in the United States is seeking a Field Service Coordinator to manage intake, scheduling, logistics, and records. You will connect customers, technicians, suppliers, and internal teams from intake through closeout and billing.

The role emphasizes accuracy, proactive communication, and alignment with safety and integrity values, with opportunities to impact service delivery and efficiency. Office-based with some travel, you’ll use service management tools and ERP/CRM systems to keep data