Field Service Operations Coordinator

Resolution Technologies; Newnan (GA); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Resolution Technologies, Inc. is seeking a Field Service Administrator to coordinate field service operations, from customer requests to planning, execution, invoicing, and closeout.

The role emphasizes operational excellence and accurate administration across finance, procurement, and service delivery. You will collaborate with customers, field personnel, and management to maintain service records, manage work orders, and support payroll and procurement processes, ensuring a professional and

Qualifikationen

• 3 to 5 years of experience in service administration, service coordination, operations, mining, heavy equipment, industrial services, or a related environment preferred.
• Experience with ERP, work order, purchasing, payroll/timekeeping, and invoicing systems.
• Strong Microsoft Office skills, particularly Excel, Outlook, and Teams.

Aufgaben

• Maintain accurate, timely service records within ERP and service management systems.
• Oversee work order creation, planning, execution, invoicing, and closure.
• Coordinate customer service requests and provide timely updates.
• Review technician documentation and service reports for completeness.
• Ensure invoicing accuracy and timely commercial recovery.

Kenntnisse

Operational planning

Customer coordination

Payroll processing

Invoicing

Data accuracy

Tools

ERP systems

Microsoft Office

Jobbeschreibung

Resolution Technologies, Inc. is seeking a Field Service Administrator to coordinate field service operations, from customer requests to planning, execution, invoicing, and closeout.

The role emphasizes operational excellence and accurate administration across finance, procurement, and service delivery. You will collaborate with customers, field personnel, and management to maintain service records, manage work orders, and support payroll and procurement processes, ensuring a professional and