Field Service Leader, Power Systems & Predictive Maintenance

GenSystems Power Solutions; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

GenSystems Power Solutions seeks an experienced Field Service Manager to lead our field service organization for gas turbine generator packages and related equipment.

This leader drives safe, reliable, and profitable field operations, overseeing commissioning, maintenance, troubleshooting, and customer training while advancing a tech-enabled service platform using automation, remote diagnostics, and analytics.

Qualifications

• Bachelor’s degree in Engineering, Business, Operations Management, or a related field.
• At least seven years of progressive field service/maintenance/technical leadership experience.

Responsibilities

• Lead day-to-day execution of field service operations, ensuring safe, reliable, timely, and profitable delivery of services.
• Deploy field personnel, equipment, tooling, and other resources to meet customer commitments and objectives.
• Own operational and financial performance including safety, customer satisfaction, equipment reliability, service quality, revenue, cost, and profitability.
• Manage service revenue, operating expenses, labor utilization, workforce capacity, and resource allocation.
• Lead, coach, and develop Field Service Supervisors and Technicians.
• Recruit, develop, and retain high-performing technical talent with structured performance management.
• Serve as primary operational and technical contact for field service execution and customer communication.
• Partner with Engineering, Manufacturing, Operations, Supply Chain, Sales, and PM to support commissioning and service delivery.
• Develop and expand aftermarket service offerings, including commissioning, maintenance programs, service agreements, training, and lifecycle services.
• Establish and monitor KPIs for safety, quality, utilization, productivity, reliability, satisfaction, revenue, and profitability.
• Analyze performance, identify trends, and implement corrective actions.
• Lead failure investigations and RCA to improve reliability and customer satisfaction.
• Standardize field service processes and enhance execution with automation, remote monitoring, and AI.
• Prepare and present service reviews and plans with staffing, equipment, and technology recommendations.

Skills

Leadership

Field service management

Budgeting

Financial acumen

Travel readiness

HSE compliance

Data-driven decision making

Education

Bachelor’s degree in Engineering or related field

Master’s degree preferred

Tools

CMMS

ERP

Field Service Management Platform

Remote diagnostics

Predictive maintenance systems

Digital service technologies

Job description

GenSystems Power Solutions seeks an experienced Field Service Manager to lead our field service organization for gas turbine generator packages and related equipment.

This leader drives safe, reliable, and profitable field operations, overseeing commissioning, maintenance, troubleshooting, and customer training while advancing a tech-enabled service platform using automation, remote diagnostics, and analytics.