Field Service Lead: Fire & Life Safety Systems

Kornferry Honeywell

Bensalem Township (Bucks County)

On-site

USD 70,000 - 100,000

Full time

7 days ago

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Benefits offered by this job

Comprehensive benefits package

12 Paid Holidays

401(k) match

Parental Leave

Job summary

Honeywell Building Automation is seeking a Lead Field Service Technician to lead installation, maintenance, troubleshooting, and optimization of Fire Alarm/Life Safety Systems. The role provides technical leadership to field teams, supports complex customer issues, ensures compliance with codes and standards, and delivers exceptional customer service while driving operational excellence.

The candidate should have NICET 3 Certification, 5+ years in field service or technical support, and strong

Qualifications

NICET 3 Certification is required.
5 years of programming experience with Verifier or similar software.
5 years in field service or technical support roles.
5 years troubleshooting complex technical issues.
5 years using diagnostic tools and service management software.
2 years with AutoCAD for engineering/building automation drawings.
2 years reading/interpretation of technical drawings and design documents.
2 years coordinating drawing updates and maintaining as-built documentation.

Responsibilities

Lead and perform complex field service tasks including installation, maintenance, and repair of Honeywell products and systems.
Provide technical guidance and mentorship to junior field service technicians.
Ensure compliance with safety, quality, and company policies during field service activities.
Collaborate with internal teams and customers to resolve technical issues and improve service delivery.
Document service activities accurately and report on service performance metrics.