Field Service Equipment Technician

Henry Schein

Dublin (CA)

On-site

USD 52,000 - 71,000

Full time

3 days ago
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Job summary

Henry Schein Equipment Service Technician role providing repair and occasional installation services at practitioner offices. Emphasis on courteous, professional customer interaction and effective troubleshooting to diagnose issues and implement solutions.

The job requires field visits with supervision from Lead Technician or Project Coordinator, vehicle inventory management, and timely service report submission. Training and OSHA compliance are important parts of the role.

Qualifications

  • Typically 2+ years of field service experience with proven proficiency and customer service background.
  • Basic mechanical background and understanding of electrical systems.

Responsibilities

  • Provides repair services to customers in a courteous and professional manner.
  • May provide basic installation services on an as needed basis.
  • Completes on-site installation, repair, maintenance and test tasks under supervision.
  • Diagnoses errors using proper troubleshooting steps and determines solutions.
  • Maintains inventory levels in the van and submits detailed service reports.
  • Complies with OSHA regulations and uses PPE when needed.
  • Communicates progress to team members and HUB dispatchers and closes work orders daily.

Skills

Troubleshooting
Mechanical background
Customer service
Self-starting
Computer skills

Education

High School diploma or equivalent
Associates degree or Technical School Certification preferred

Job description

Henry Schein Equipment Service Technician role providing repair and occasional installation services at practitioner offices. Emphasis on courteous, professional customer interaction and effective troubleshooting to diagnose issues and implement solutions.

The job requires field visits with supervision from Lead Technician or Project Coordinator, vehicle inventory management, and timely service report submission. Training and OSHA compliance are important parts of the role.

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