Field Equipment Service Technician

henryschein; United States; On-site; USD 48,000 - 72,000; Full time

Job summary

Henry Schein is seeking a field service technician to provide on-site repair and basic installation services for dental equipment. You will work with senior technicians and supervisors to diagnose issues, perform repairs, and deliver excellent customer service at practitioner sites.

The role requires independent work, strong communication, and adherence to OSHA safety guidelines, with travel to customer locations as needed. Prior field service and technical training are preferred.

Qualifications

• 2+ years of field service experience required.
• Basic mechanical background and customer service experience recommended.
• OSHA guidelines knowledge and safety procedures expected.

Responsibilities

• Provides repair services to customers in a courteous and professional manner.
• Performs installation and repair tasks on site under supervision.
• Diagnoses issues using established troubleshooting steps.
• Maintains inventory in the van and documents work orders promptly.
• Completes paperwork including FDA forms and expense reports on time.

Skills

Troubleshooting

Independent

Computer skills

Interpersonal communication

Professionalism

Attention to detail

Education

High school diploma

Associates degree or technical certification

Job description

Henry Schein is seeking a field service technician to provide on-site repair and basic installation services for dental equipment. You will work with senior technicians and supervisors to diagnose issues, perform repairs, and deliver excellent customer service at practitioner sites.

The role requires independent work, strong communication, and adherence to OSHA safety guidelines, with travel to customer locations as needed. Prior field service and technical training are preferred.