Field Service Engineering Tech

Ametek, Inc.; Ohio; In loco; USD 70.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Company car & smartphone & laptop

Descrizione del lavoro

Taylor Hobson is seeking a Field Service Engineer to support customers across the USA. After a training program, you will install, calibrate, maintain and repair equipment at client sites, provide remote diagnostics, quote services, and travel within North America as needed.

The role requires a degree in electronic or multidisciplinary engineering and 3+ years of electronics and software experience, with the ability to communicate in English and operate CRM and MS Office tools.

Competenze

• Degree in electronic, or multi-disciplinary engineering (or equivalent).
• 3+ years’ experience involving electronics & computer/software.

Mansioni

• Installation and training at customer sites.
• Calibration and maintenance of equipment.
• Service repair and after-sales support / remote troubleshooting.
• Quoting services to customers.
• Travel within North America as required.

Conoscenze

Field service experience

Engineering background

Computer skills

English communication

Willingness to travel

Formazione

Bachelors in electronic or multi-disciplinary engineering

Strumenti

CRM systems

MS Office

Descrizione del lavoro

Due to continued growth within the USA service team, we have a vacancy for a field service engineer to support our customer base. After completing a training program, you will be involved & responsible for the following activities with regards to our equipment at customers premises:

• Installation and training
• Calibration and maintenance
• Service repair
• After sales service support / remote troubleshooting and diagnostic support
• Quoting services to customers
• Have a background in mechanical, electronic, or multi-disciplinary engineering
• Have exceptional computer skills
• Can work independently while representing Taylor Hobson at customer sites
• Be prepared to work flexible hours when required
• Have the will to travel within North America (internationally as needed for training, etc.)
• High energy level with ability to take initiative.
• Teamwork oriented with collaborative style, pragmatic, multitasking, flexible.
• Ability to articulate clearly and timely with customers to provide world class service.
• Drive and collaboration experience to identity process improvement areas
• Computer fluent, with specific attention to e-mail and Microsoft Office product skills; CRM and service tools.
• Good communication skills (verbal and written) and the ability to interact effectively in English.
• Degree in electronic, or multi-disciplinary engineering; or have previous field service experience. 3+ years’ experience (involving electronics & computer/software)
• Must hold valid US Passport or Green Card
• Must have experience traveling for work
• Permanent residents and U.Citizens only (company under I.T.A.Not able to consider OPT students/graduates.
• Proven experience in high demand customer service.
• Based out of Central or Western United States with a home office located near a major airport
• Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. Salary = Fixed Salary + bonus
• Standard Ametek benefits plan plus company car / smartphone / laptop

Business Unit:

We provide contact and non-contact measurement solutions for the most demanding applications on a global basis, with a worldwide infrastructure to support our clients; We are pioneers, continually developing our products to meet the ever-increasing demands of next generation technologies, particularly in Optics, Bearings, Space, Defence, Aerospace, Automotive, Medical and Renewable Energy technologies.

Taylor Hobson's world leading brands include: which is a leading global manufacturer of electronic instruments and electromechanical devices.