Field Service Engineer

AMETEK Inc.; Keene (NH); Vor Ort; USD 85.000 - 115.000; Vollzeit

Zusammenfassung

AMETEK, Inc. is seeking a Field Service Engineer II to deliver expert field service support for complex electromechanical systems. You will install, diagnose, train, and troubleshoot at customer sites, acting as the technical lead and liaison between customers and AMETEK.

The role requires significant independence, travel, and cross-functional collaboration with engineering and service leadership. Applicants should have a BS in Engineering and at least 3 years of field service or related

Qualifikationen

• Bachelor's degree in Engineering or related technical discipline.
• Minimum of three (3) years of field service or equivalent experience.
• Valid Driver’s License and Passport required.

Aufgaben

• Plan and execute complex equipment installations, commissioning, and preventive maintenance at customer sites.
• Perform advanced diagnostics and troubleshooting for electromechanical, electronic, and software issues onsite or remotely.
• Act as technical authority during customer engagements and recommend improvements and corrective actions.
• Design and validate process parameters and test methodologies to evaluate machine performance.
• Interpret measurement systems and align them with specifications, proposing adjustments as needed.
• Deliver technical training to customers on machine operation and software functionality.

Kenntnisse

Electromechanical troubleshooting

Field service delivery

Technical documentation

Customer communication

Diagnostics and debugging

Ausbildung

Bachelor's degree in Engineering

Tools

Salesforce CRM

Jobbeschreibung

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Business Unit: Ophthalmic & Precision Solutions

Posting Date: Sep 24, 2026

Job Description:

Role Summary

The Field Service Engineer II is a highly skilled technical professional who operates with significant independence and judgment in delivering advanced field service support. This role serves a member of the international service team as a liaison between customers and the company. The role provides expert-level installation, diagnostics, training, and problem resolution for complex electromechanical systems. Success in this role requires applying professional discretion, analytical reasoning, and technical expertise to resolve non-routine issues in dynamic customer environments.

What you’ll be doing:

• Independently plan, prioritize, and execute complex equipment installations, commissioning, and preventive maintenance at customer sites.
• Utilize engineering skill and methods to apply advanced diagnostic and troubleshooting in order to resolve electromechanical, electronic, and software-related issues, both onsite and remotely for customers
• Serve as the technical authority during customer engagements, exercising professional judgment to recommend solutions, process improvements, and corrective actions.
• Design and validate cutting geometries, process parameters, and test methodologies to evaluate machine capability and customer applications.
• Interpret customer measurement systems and assess alignment with machine performance specifications, recommending adjustments as needed.
• Deliver comprehensive technical training to customers on machine operation, software functionality, and ancillary equipment.
• Develop technical documentation, service instructions, and troubleshooting guides to support customers and internal service teams.
• Collaborate cross-functionally with engineering, manufacturing, and service leadership to resolve complex technical and manufacturing challenges.
• Provide detailed service reports, recommendations, and findings to internal stakeholders and customers.
• Support quotation development and service planning by providing technical input related to parts, labor, and service scope.
• Mentor and provide technical guidance to other Service Engineers as needed.
• Travel extensively to customer locations and adapt work schedules as required to meet business and customer needs.
• Perform other professional duties as assigned, consistent with the scope and level of this role.

Professional Knowledge, Skills, and Abilities

• Advanced proficiency in troubleshooting complex electromechanical, electronic, and software-driven systems.
• Strong analytical, diagnostic, and problem-solving capabilities, including the ability to resolve non-standard issues.
• Demonstrated ability to work independently, manage competing priorities, and make sound technical decisions with minimal supervision.
• Working knowledge of precision motion systems, power electronics, networking, and industrial automation.
• Ability to read and interpret electrical schematics, mechanical drawings, and technical documentation.
• Effective written and verbal communication skills to support customer-facing interactions and cross-functional collaboration.
• Strong organizational skills and the ability to manage multiple service engagements within compressed timelines.
• Proficiency with Microsoft Office tools; experience with CRM systems (e.g., Salesforce) preferred.

This is what you’ll need to be successful in this role

• Bachelor’s degree (BS) in Engineering or a related technical discipline preferred; equivalent experience considered.
• Minimum of three (3) years of relevant field service, advanced technical support, or machinery service experience.
• Valid Driver’s License and Passport required.

Compensation

Employee Type: Hourly

Currency: USD

Salary Minimum: 85,000

Salary Maximum: 115,000

Incentive: No

Disclaimer:Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000colleagues, in 35countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK isacomponent of the S&P 500. Visit https://www.ametek.com/careers for more information.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 [phone].