Remote Field Service Engineer - Metrology & Support (USA NE)

AMETEK, Inc.; Northern (KY); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company car

Smartphone

Laptop

Salary + bonus

Job summary

Taylor Hobson, an AMETEK, Inc. business unit, seeks a Field Service Engineer to support customers across North America from a home office. After training you will install, calibrate and service equipment at customer sites, provide remote diagnostics and prepare quotes.

The role requires independent work, travel and strong English communication. Ideal candidates have an engineering degree, 3+ years in electronics/computer software, and a valid US passport or Green Card.

Qualifications

• Degree in electronic, or multi-disciplinary engineering; or have previous field service experience.
• 3+ years’ experience (involving electronics & computer/software)
• Must hold valid US Passport or Green Card
• Must have experience traveling for work
• Permanent residents and U.S. Citizens only (company under I.T.A.R regulations)
• Not able to consider OPT students/graduates
• Proven experience in high demand customer service
• Based out of Central or Western United States with a home office near a major airport
• Ability to use AI tools to improve productivity and decision-making

Responsibilities

• Installation and training at customer sites.
• Calibration and maintenance of equipment.
• Service repair of equipment.
• Remote troubleshooting and diagnostic support.
• Quoting services to customers

Skills

High energy

Team oriented

Clear communication

Process improvement

Computer skills

CRM knowledge

English fluency

Follow procedures

Education

Electronic or multi-disciplinary engineering degree

Tools

CRM

Service tools

Job description

Taylor Hobson, an AMETEK, Inc. business unit, seeks a Field Service Engineer to support customers across North America from a home office. After training you will install, calibrate and service equipment at customer sites, provide remote diagnostics and prepare quotes.

The role requires independent work, travel and strong English communication. Ideal candidates have an engineering degree, 3+ years in electronics/computer software, and a valid US passport or Green Card.