Field Service Engineer — X-Ray Systems, Travel‑Heavy

Inceed, L.L.C.; Salt Lake City (UT); On-site; USD 70,000 - 80,000; Full time

Job summary

Inceed, L.L.C. in Salt Lake City is seeking a Field Service Engineer to service analytical X-ray systems in the field, performing preventive maintenance, troubleshooting, and repairs to keep instruments running at peak performance.

Travel is a key part of the role, with regular on-site visits and some weekend/holiday work; candidates should have a bachelor's degree or equivalent, 3+ years of repair experience, and strong communication and customer service skills.

Qualifications

• Bachelor's degree or equivalent experience.
• At least 3 years of equipment repair experience.
• Background in mechanical, electromechanical, or electronic systems.
• Working knowledge of Microsoft Office.
• Basic understanding of network interfacing.
• Valid driver's license.
• Strong communication and customer service skills.
• Ability to travel regularly.

Responsibilities

• Perform preventive maintenance on analytical X-ray systems
• Troubleshoot equipment issues using diagnostic tools
• Repair and verify instrument performance after service
• Coordinate customer support calls and on-site visits
• Prepare travel plans and expense reports
• Document service completion and customer acceptance
• Communicate with internal support teams
• Attend product training as required

Skills

Strong communication

Customer service

Travel willingness

Problem solving

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Network interfacing basics

Job description

Inceed, L.L.C. in Salt Lake City is seeking a Field Service Engineer to service analytical X-ray systems in the field, performing preventive maintenance, troubleshooting, and repairs to keep instruments running at peak performance.

Travel is a key part of the role, with regular on-site visits and some weekend/holiday work; candidates should have a bachelor's degree or equivalent, 3+ years of repair experience, and strong communication and customer service skills.