Field Service Engineer / Technician – Semiconductor Equipment (CVD)

tsu.edu; Austin (TX); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Employer-paid health insurance

8% 401(k) match

Paid vacation

Severance package

Job summary

tsu.edu is seeking Field Service Engineers/Technicians for the CVD/DIFF team in Austin, TX and Malta, NY. The role involves hands-on maintenance, installation, and troubleshooting of semiconductor equipment at customer sites, with travel and strong customer interaction.

Ideal candidates have an engineering background, hands-on field service experience, and knowledge of CVD/ALD processes. Local travel and flexible hours may be required.

Qualifications

• Associate degree or higher in engineering-related field.
• Hands-on experience with semiconductor equipment.
• Experience in maintenance, troubleshooting, installation, or field service is preferred.
• Experience with CVD or ALD equipment is a strong plus.

Responsibilities

• Perform routine and emergency maintenance on semiconductor equipment at customer sites.
• Lead and support equipment installation projects and ensure EHS compliance.
• Analyze equipment alarms and implement solutions to improve performance.
• Manage VOC feedback and participate in technical customer meetings.

Skills

Field service

Troubleshooting

Equipment maintenance

Installation

Customer relations

Education

Associate degree or higher in engineering

Tools

CVD equipment

ALD equipment

Job description

Field Service Engineer / Technician – Semiconductor Equipment (CVD / DIFF)

Locations: Austin, TX and Malta, NY

About the Company

Our client is a premier semiconductor equipment solution provider supporting leading semiconductor manufacturing customers across the United States. The company is currently seeking dedicated and highly skilled Field Service Engineers / Technicians to join its CVD (Chemical Vapor Deposition) team in Austin, TX and Malta, NY.

This position is ideal for candidates with hands-on semiconductor equipment experience who are interested in equipment maintenance, troubleshooting, installation, process improvement, and direct customer support.

Primary Duties & Responsibilities

• Equipment Maintenance & Customer Service
  Perform routine and emergency maintenance on semiconductor equipment at customer sites to ensure maximum tool uptime and operational reliability.
• Process Improvement
  Manage Continuous Improvement Processes (CIP), monitor and analyze equipment alarms, and develop effective technical solutions to improve equipment performance.
• Customer Relations
  Serve as a primary technical point of contact for customers, manage Voice of Customer (VOC) feedback, and participate in or lead technical customer meetings.
• Equipment Installation
  Lead and support semiconductor equipment installation projects, ensuring work is completed on schedule and in compliance with customer Environmental, Health, and Safety (EHS) requirements.
• Failure Analysis & Troubleshooting
  Perform root cause analysis on equipment and part failures and work closely with Global Headquarters in Korea and various suppliers to identify and implement technical solutions.
• Technical Documentation
  Maintain accurate technical records, manage site-specific equipment issues in internal databases, and update Standard Operating Procedures (SOPs), check sheets, and other technical documentation.

Qualifications & Requirements

• Associate degree or higher in an engineering-related field.
• Prior experience with semiconductor equipment and semiconductor manufacturing processes is required.
• Hands-on experience in equipment maintenance, troubleshooting, installation, or field service is strongly preferred.
• Experience with CVD (Chemical Vapor Deposition) or ALD (Atomic Layer Deposition) equipment or processes is a strong plus.
• Korean and English bilingual communication skills are highly preferred, particularly for technical communication with Global Headquarters in Korea.
• Ability and willingness to travel domestically and internationally approximately 20% or more, depending on business and customer needs.
• Flexibility to support extended working hours, including night calls and weekend responses, when required by customer needs.

Compensation & Benefits

• Competitive base salary of $80,000–$100,000, based on experience.
• 100% employer-paid medical, dental, and vision insurance premiums, including coverage for the employee and their family.
• 401(k) retirement plan with an 8% company match.
• 15 days of paid vacation per year.
• Severance pay package based on length of employment.

Work Locations

• Austin, Texas
• Malta, New York

Candidates may be considered for either location based on experience, qualifications, and business needs.