Field Service Engineer/Technician

Matec Instrument Companies, Inc; Northborough (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Matec Instrument Companies is seeking a Field Service Engineer to diagnose and repair complex electro-mechanical systems at customer sites across the U.S. and internationally.

You’ll travel 25–50% per our listing, commission multi-axis motion systems, and work directly with customers to troubleshoot motors and instrumentation. You’ll join a team that values hands-on problem solving, autonomy in the field, and exposure to global customers.

Qualifications

• 3–5 years in manufacturing, field service, or machine building.
• Strong hands-on troubleshooting skills.
• Experience with motors, motion control, robotics, or automation.
• Comfortable working directly with customers.
• Engineering degree preferred (or solid hands-on background).
• Excited to travel both nationally and internationally (25%).

Responsibilities

• Troubleshoot and fix complex electro-mechanical systems (remote + on-site).
• Travel (30–50%) across the U.S. and internationally.
• Commission multi-axis motion systems.
• Diagnose issues with motors, motion control, and instrumentation.
• Repair, modify, and install equipment in real-world environments.

Skills

Troubleshooting

Motors & motion control

Field service experience

Customer interaction

Robotics

Education

Engineering degree

Job description

Field Service Engineer Matec Instrument Companies If you know how machines work—and enjoy figuring out why they don’t—this is your kind of role.

What You’ll Do

• Troubleshoot and fix complex electro-mechanical systems (remote + on-site)
• Travel (30–50%) across the U.S. and internationally
• Commission multi-axis motion systems
• Diagnose issues with motors, motion control, and instrumentation
• Repair, modify, and install equipment in real-world environments

What You Bring

• 3–5 years in manufacturing, field service, or machine building
• Strong hands-on troubleshooting skills
• Experience with motors, motion control, robotics, or automation
• Comfortable working directly with customers
• Engineering degree preferred (or solid hands-on background)
• Excited to travel both nationally and internationally (25%)

The Upside

• Work on high-end, custom-built systems—not repetitive equipment
• Autonomy in the field + real technical challenges
• Strong team, flexible environment, and solid benefits
• Exposure to global customers and industries

If you’re looking to get off the bench and into a role where your skills actually matter—this is it.

Matec Instrument Companies is an equal opportunity employer.

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Compensation details: 85000-120000

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