Global Field Service Engineer - Motion & Robotics

Matec Instrument Companies, Inc; Northborough (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Matec Instrument Companies is seeking a Field Service Engineer to diagnose and repair complex electro-mechanical systems at customer sites across the U.S. and internationally.

You’ll travel 25–50% per our listing, commission multi-axis motion systems, and work directly with customers to troubleshoot motors and instrumentation. You’ll join a team that values hands-on problem solving, autonomy in the field, and exposure to global customers.

Qualifications

• 3–5 years in manufacturing, field service, or machine building.
• Strong hands-on troubleshooting skills.
• Experience with motors, motion control, robotics, or automation.
• Comfortable working directly with customers.
• Engineering degree preferred (or solid hands-on background).
• Excited to travel both nationally and internationally (25%).

Responsibilities

• Troubleshoot and fix complex electro-mechanical systems (remote + on-site).
• Travel (30–50%) across the U.S. and internationally.
• Commission multi-axis motion systems.
• Diagnose issues with motors, motion control, and instrumentation.
• Repair, modify, and install equipment in real-world environments.

Skills

Troubleshooting

Motors & motion control

Field service experience

Customer interaction

Robotics

Education

Engineering degree

Job description

Matec Instrument Companies is seeking a Field Service Engineer to diagnose and repair complex electro-mechanical systems at customer sites across the U.S. and internationally.

You’ll travel 25–50% per our listing, commission multi-axis motion systems, and work directly with customers to troubleshoot motors and instrumentation. You’ll join a team that values hands-on problem solving, autonomy in the field, and exposure to global customers.