Field Service Engineer – Tech Support & Diagnostics

KLA

Austin (TX)

On-site

USD 40,212 - 68,356

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(K) with company matching

Employee stock purchase program

Tuition reimbursement

Paid time off

Family care and bonding leave

Job summary

KLA in Austin, TX is seeking a Customer Support Engineer to evaluate, analyze, and troubleshoot technical problems with semiconductor manufacturing equipment. The ideal candidate will hold a Master's or Bachelor's degree with relevant experience. Responsibilities include diagnosing equipment issues, ensuring production efficiency, and preparing customer quotes. Competitive pay range is $29.19 - $49.62 per hour, plus extensive benefits including medical, dental, vision, and 401(K) matching.

Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years.
Experience in technical diagnostics and equipment repair.

Responsibilities

Evaluate, analyze, diagnose and troubleshoot technical equipment problems via telephone or at customer site.
Ensure equipment enhances customer production.
Repair and modify equipment at customer facility.
Prepare quotes for customers based on labor, travel expenses and parts needed.