Field Service Engineer – Electro-Mechanical Systems

KLA-Belgium; Phoenix (AZ); On-site; USD 37,000 - 63,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Job summary

KLA in Phoenix, AZ is seeking a skilled field service engineer to diagnose and repair electro-mechanical capital equipment at customer sites, ensuring high uptime and customer satisfaction.

The role involves problem analysis, on-site repairs, documenting issues, and collaborating with installation engineers. A Master’s or Bachelor’s degree with related experience is required, with travel up to 20% and opportunities for career growth.

Qualifications

• Master's degree related to engineering or science with 0 years experience, or Bachelor's degree with 2 years related experience.

Responsibilities

• Evaluates, analyzes, diagnoses and troubleshoots equipment problems at customer sites or via telephone.
• Repairs system-level issues with no standard procedures.
• Represents the company to customers and ensures customer happiness with service.
• Coordinates actions with customers to minimize downtime and assure equipment quality.
• Prepares field service reports and documents recurring problems.

Education

Master's Degree

Bachelor's Degree

Job description

KLA in Phoenix, AZ is seeking a skilled field service engineer to diagnose and repair electro-mechanical capital equipment at customer sites, ensuring high uptime and customer satisfaction.

The role involves problem analysis, on-site repairs, documenting issues, and collaborating with installation engineers. A Master’s or Bachelor’s degree with related experience is required, with travel up to 20% and opportunities for career growth.