Field Service Engineer – Surgical Devices (Travel 80%)

Zimmer Biomet; Minneapolis (MN); On-site; USD 65,000 - 75,000; Full time

Job summary

Zimmer Biomet is seeking a Field Service Engineering Tech to deliver onsite and remote support for surgical devices. You will install, troubleshoot, and service Zimmer Biomet systems across assigned regions, ensuring high-quality performance in operating rooms and other settings.

The role requires strong problem-solving, communication skills, and the ability to work independently while managing schedules and customer expectations.

Qualifications

• Experience in field support or engineering with customer-facing functions preferred.
• Ability to lift up to 50 pounds and drive.
• Valid driver’s license with good driving record.

Responsibilities

• Travel to sites to install Zimmer Biomet systems and perform troubleshooting.
• Schedule and conduct Preventative Maintenance (PM) and Corrective Maintenance (CM).
• Assess technical problems and determine next steps in high-pressure situations.
• Act as liaison between Zimmer Biomet and customers on product performance.
• Provide on-site support for product demonstrations and educational initiatives.

Skills

Customer service

Technical troubleshooting

Interpersonal communication

Independent work

Schedule management

Education

AAS in Biomedical Equipment Technology / Electronics

Job description

Zimmer Biomet is seeking a Field Service Engineering Tech to deliver onsite and remote support for surgical devices. You will install, troubleshoot, and service Zimmer Biomet systems across assigned regions, ensuring high-quality performance in operating rooms and other settings.

The role requires strong problem-solving, communication skills, and the ability to work independently while managing schedules and customer expectations.