Field Service Engineer - Semiconductor High Vacuum Systems

ZipRecruiter; Chandler (AZ); On-site; Full time

Job summary

A leading company is seeking Full-Time Field Service Engineers to install and service high vacuum semiconductor equipment. The role requires travel to Japan for training and involves troubleshooting and customer service responsibilities at various sites. Applicants should have a technical background, preferably an associate degree or military technical training.

Qualifications

• Experience as a Semiconductor Equipment Field Service Engineer.
• Proficiency in troubleshooting and repairing semiconductor equipment.
• Ability to travel as needed.

Responsibilities

• Perform hands-on field service duties at customer sites.
• Recommend equipment modifications to enhance operation.
• Train less-experienced field service engineers.

Skills

Troubleshooting

Technical Assistance

Customer Service

Mechanical Skills

Electrical Skills

Education

Associate Degree

Technical Military Experience

Job description

Job Description

Our client is seeking Full-Time, Direct Hire, Field Service Engineers to support nationwide customers and will be based in AZ, OR, ID, OH, TX or NY. Interested candidates must be willing to travel to Japan 1-3 months after hire date to participate in a 2-year training program in Japan.

The Mission of Field Service Engineers is to install, modify, and service complex high vacuum semiconductor equipment and systems, as well as evaluate, troubleshoot, and resolve design issues related to such installations and servicing of products at all types of customer sites. They will also provide a wide range of technical assistance to customers and employees.

Schedule: Monday – Friday, specific shifts will be determined after 2-year training in Japan.
Pay Rate: $38-$43 Hourly DOE

Principal duties and responsibilities include:

1. Perform hands-on field service duties at customer sites, including on-site installations, upgrades, retrofits, diagnosis, preventative maintenance, repairs, debugging, etc., based on engineering drawings, schematics, and manuals.
2. Recommend equipment modifications or improvements to enhance operation and performance.
3. Submit all necessary documentation promptly, including timesheets, expense reports, and service reports, adhering to company policies.
4. Maintain technical proficiency and troubleshooting skills across electronic, electrical, pneumatic, mechanical, drive, and software systems. Participate in ongoing education as required.
5. Train less-experienced field service engineers.
6. Handle customer service issues to ensure high satisfaction and maintain good customer relations.

Requirements:

• Associate degree or prior technical Military experience
• Experience as a Semiconductor Equipment Field Service Engineer
• Proficiency in troubleshooting, maintaining, and repairing semiconductor equipment
• Ability to travel as needed
• Eligibility to work in the US without visa/work sponsorship

Note: This position is not eligible for visa sponsorship. WGNSTAR does not require assistance from recruitment agencies.

Equal Opportunity Statement: WGNSTAR is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations. We promote diversity and inclusion across all backgrounds, cultures, education, and experience. Our wellness programs support employee health and community involvement.